Job Title

ABOUT THIS CAREER OPPORTUNITY Black & McDonalds team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. Reporting directly to the Division Manager for FMO, the Operations Managers primary function is to realize and expand Black & McDonald core value through overall relationship and outcome management and by applying an integrated approach to delivery of all Black & McDonald self-performed, managed work, including but not limited: - Ensuring processes and procedures are in place to ensure consistency and continuity of services. - By example, demonstrate a leadership role is all aspects of HSE for the staff under his care. - Leveraging and deploying the wider Black & McDonald service offering and resources. - Establishing a governance model that gives customers direct interface with our senior management. - Acting as the Owners Representative for the stipulated work and any other tasks as requested. - Holding primary responsibility for clear, comprehensive and timely reporting as agreed. - Addressing, documenting and rectifying any contractual or performance items with full transparency and integrity with best business outcomes in mind for customers. - Providing technical and operational guidance and support to the Facilities Manager and Project Management. - Monitoring QA throughout the portfolio, in conjunction with the QA Manager, to ensure customer satisfaction. - Leading/attending meetings on a regular and frequent basis to provide monthly and quarterly reporting, highlighting performance, achievements and recommendations. - Championing adoption and leveraging of emerging technologies to achieve better business outcomes. - Ensuring accountability, as well as a Continuous Improvement emphasis for the benefit of our customers. - Execute tasks and lead staff in accordance with Corporate Policy. - Build, promote and maintain good customer and vendor relationships. - Prepare contracts and negotiate revisions, changes, and additions to contractual agreements with suppliers, and subcontractors. - Develop and implement quality control programs. - Represent company on matters such as business services and union matters. - Prepare progress reports and issue progress schedules to clients. - Hire and supervise the activities of subcontractors and subordinate staff. - Participate and provide updates to customer designates during weekly / bi-weekly / monthly meetings or as needed. - Provide assistance for internal or client based audits or inspections as needed. - Ensure that required environmental, health and safety, security and quality assurance programs are implemented as per internal / client specific policies and local codes and regulations. - Provide oversight and technical guidance to direct reports, as needed. - Provide assistance with emerging critical responses, on an as needed basis. - Perform site inspections in an effort to increase conformance to safe and best work practices, including post-incident reporting, supporting EHS / Security reports, and reviewing / approving any new request for client reports. - Ensure staff compliance with applicable training requirements (internal / client specific) and ensure job specific procedural guidelines are followed. - Provide SMART benchmarks for staff KPIs and provide feedback semi-annually in the form of documented performance assessments COMPETENCY REQUIREMENTS - Familiarity with specific software packages and management tools (JDE / DSI / CMMS Dashboards, etc) - Advanced analytical and time management skills - Understanding of Facility Management processes and standards, either through work experience or qualifications - Change Orientation - Outstanding knowledge of building products, construction details and relevant rules, regulations and quality standards - Continuous Learning - Customer Focus - Excellent Communication Skills - Problem Solving and Innovation EDUCATION REQUIREMENTS - A university degree in civil engineering, a CET, college diploma in construction technology, or related education is considered an asset - A trade license may be an asset - Experience in the Facility Management industry may substitute for post-secondary education requirements WORK EXPERIENCE REQUIREMENTS - Minimum 3 - 5 years Management experience within Facilities Management and/or operations management experience in the Healthcare or Research Facilities - Minimum of 10 years in progressive positions within FMO SKILLS, ABILITIES, AND OTHER REQUIREMENTS - Able to travel within the Greater Toronto Area (GTA) - Security clearance requirements: must be able to get reliability and vulnerable sector clearances Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process #LI-CO1 #J-18808-Ljbffr