Job Title

Our client is amazing. Our client is a leader in the luxury goods and retail sector that is looking to hire a Customer service manager to grow the department. Customer Service / Customer Experience Rep This person will handle all incoming customer communication for the company: phone calls, emails, online inquiries, and review responses. They''ll also help us respond to Google reviews and deal with disgruntled customers in a way that protects the brand and makes the customer feel taken care of. The job is basically: be the voice of the company keep tone consistent, and make sure every single customer gets followed up with and leaves happy. Hybird role and competitive salary