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Job Title


Distributor Success Co-ordinator


Company : noissue.


Location : Vancouver, British Columbia


Created : 2025-12-15


Job Type : Full Time


Job Description

noissue is a global leader in packaging, helping businesses of all sizes make eco-friendly choices without compromising on design or quality. Our products include custom compostable, recycled, and reusable packaging solutions designed to elevate brands. Mission Own and grow our distributor representative network and manage existing distributor relationships, both with broadliners and paperhouses. You''ll identify, contact, and reach out to distributor sales teams; support them with materials and training; and process orders. What You''ll Do 1) Relationship Development & Expansion Introduce noissue to 10-20 new distributor sales reps per week. Maintain touchpoints with 10-20 existing reps per week to drive pull-through. Process and manage distributor orders. Support the noissue account managers with selecting distributors. Build rep-level relationships at depots/branches; map coverage by region & vertical. Create rep education materials (one-pagers, sell sheets, pricing cheat-sheets, quick-demo decks). Coordinate joint activities (lunch-and-learns, depot trainings, sample drops). 2) Order Management & Revenue Operations Track POs end-to-end: entry, confirmations, ETAs, shipments, and delivery issues. Ensure order accuracy (specs, print details, over/under allowances) and set expectations. Monitor payment terms; partner with AR on receivables follow-up. Work with distributor representatives to organize and finalize customer artwork. 3) Sales Enablement & Support Run product trainings for distributor teams (aligned to depot schedules). Handle sample logistics and keep collateral current. Respond same day to rep inquiries. Maintain a clean CRM with rep profiles, touchpoints, and pipeline. 4) Performance Analytics & Reporting Weekly KPIs: new contacts, SQL''s opened, active touchpoints, orders processed, revenue attributed. Monthly: rep engagement scoring, distributor trend analysis, pipeline by depot. Quarterly business reviews with key distributors; identify underperformance and action plans. Targets & KPIs 90-Day Benchmarks: 120+ new reps contacted & profiled 2530% conversion to active ordering reps 95%+ on-time order processing rate You''re a Fit If You... Love finding people: you can build a cold warm active rep funnel from scratch. Don''t need a step by step guide. You shape your own playbook and iterate fast. Are obsessively detail-oriented (artwork specs, carton counts, terms, ship dates). Operate with urgency and optimism, crafting practical, creative solutions. Tools You''ll Use HubSpot (CRM): contact + pipeline + activity logging Sheets/Excel: pricing, margin, and reporting Google Slides: sell sheets & training decks Email/Calendar: cadences and follow-ups Project tracking (Asana): enablement and order tasks