Job Title

Customs Associate I-2 FedEx Canada Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of crossborder packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds. Essential Functions Complies with the Canada Border Services Agency (CBSA) for onsite package examinations, shipment hold requirements and shipment clearance. Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker). Researches CBSA tracers and responds with clearance information. Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP). Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries. Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process. Performs other duties as assigned. Minimum Education High school diploma. Postsecondary education in International Studies or recipient of Certified Customs Specialist designation preferred. Minimum Experience No experience required; administrative experience in crossborder transportation and/or customs preferred. Knowledge, Skills & Abilities Proficiency in Microsoft Word & Excel and Internet Explorer. Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations. Excellent organizational skills and strong attention to detail. Good customer service skills. Shift: SundayThursday 12:00pm 6:00pm. Employment type: Parttime. Seniority level: Entrylevel. Job function: Management and Manufacturing. Industries: Freight and Package Transportation. Equity in Employment Statement FedEx values diversity and inclusion in its workplace. Our company welcomes people from all backgrounds, reflecting our customers and the communities we serve. We provide a safe and respectful environment where everyone can thrive. We particularly invite women, persons with disabilities, Indigenous people, members of cultural communities and LGBTQ+ individuals to submit their applications. Our human resources team will adapt the recruitment process to your specific needs. #J-18808-Ljbffr