Job Title

A Senior Salesforce Applications Specialist is required to join an innovative AI-driven SaaS scale-up that is transforming digital service management for organisations worldwide. Youll take ownership of the Salesforce sales systems, applications, and automations that power Revenue Operations, helping to streamline processes and improve decision-making across the entire revenue lifecycle for a fast-growing international SaaS business.CAD $120-140k Plus Benefits - Role is based in Toronto (4 days per week hybrid)Key skills required for the Senior Salesforce Applications Specialist35+ years experience administering, managing, and customising SalesforceStrong understanding of sales/revenue operations processes (lead generation, pipeline, forecasting, retention)Experience with GTM technology stacks (CRM, MAP, CS platforms, analytics tools)Strong analytical mindset with the ability to extract insights from complex datasetsProven project management and cross-functional collaboration experienceAbility to translate business requirements into scalable system and workflow solutionsFluency in EnglishPreferred: high-growth SaaS experience, familiarity with AI-based automation platforms (e.g., Agentforce), Salesforce Flows, and tools such as Dealhub, Marketo, Gong, ZoomInfo, SpiffPreferred: experience with integration platforms (Workato, Zapier) and relevant Salesforce certificationsWhat youll do as a Senior Salesforce Applications SpecialistCollaborate with Marketing, Sales, Customer Success, and Finance to create unified go-to-market processesAnalyse and optimise workflows for lead routing, pipeline management, sales forecasting, and customer lifecycle managementDesign and maintain AI agents using Agentforce to automate tasks and deliver insightsOwn and configure key business systems across the GTM function to meet evolving organisational needsEvaluate, select, and implement new tools or features that enhance operational efficiencyOversee integrations to ensure reliable data flow and seamless automation across platformsMaintain data quality, governance standards, and best-practice operating proceduresBuild dashboards and reports to support KPI tracking and strategic planningProduce documentation and deliver user training to support adoption and enablementLead system and process initiatives end-to-end, ensuring on-time, high-quality deliveryWhy this role?Join a fast-growing, product-innovative SaaS organisation using AI to transform how businesses operateDrive high-impact systems and automations across the full revenue engineWork with modern tooling including AI-driven automation and advanced Salesforce configurationsOpportunity to shape and scale processes in a global, data-driven environmentCollaborative culture with strong cross-functional alignment and career development potentialOpus Resourcing acts as an employment agency with respect to permanent employment. Apply now or message us for more details. Referrals always welcome!#SalesforceJobs #RevenueOperations #SaaSCareers #TorontoJobs #HiringNow