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Position Description This position will perform a variety of duties in the Corporate Services division with specific focus on activities within the Revenue Service (Taxation and Provincial Offences Administration) and Corporate Customer Service and Communications teams. - Assist in office administration, research and analysis as required. - Assist with the coordination, development and implementation of corporate-wide customer service initiatives to promote and provide quality customer service by providing customer service expertise, guidance, communications and policy and procedure development. - Assist with the development and updating of various customer service, marketing, and engagement publications, websites, directories, and listings for both internal and external users. - Assist with social media content production, scheduling, and monitoring. - Assist with development and sending of e-Newsletters and e-blasts (sent via email) using dedicated software tools. - Assist with corporate collection efforts. - Undertake and disseminate research and analysis on a variety of special projects for the division. - Data entry. - Assist with mail processing, courier and printing services. - Provide administrative, clerical and general assistance to division/department staff members. - Receive payments and issue receipts. - Compile statistical information and analysis with respect to department projects, programs and performance measures. - Provide front-line customer service at applicable service counters including POA ticket keying and financial services data-entry as required. - Provide exceptional customer service on the phone and in person. - Other duties as assigned. Qualifications - Currently enrolled in a University or College program in Public Administration/Political Science, Business Administration, Accounting, Office Administration or Legal program or related field. - Ability to work in a team environment, accept and follow verbal and written instructions, complete duties to an acceptable level of quantity and quality with minimal supervision and follow all of Norfolk County Health and Safety Policies and Procedures. - Experience in use of Microsoft Office applications (Word, Excel, PowerPoint, Access). - Excellent customer service and time management skills. - Strong interpersonal, communication and problem solving skills. - Must have Class G2 Drivers License - as occasional travel may be required. - Ability to deal with the public courteously and effectively. Note Employment is conditional upon: attendance at all training sessions, submission of required documentation/certification, adherence to the minimum age requirements and ability to meet the employment term. At time of application must be enrolled in a post-secondary education institution or institution of higher learning. Applicants must submit a criminal record check (dated within the last 3 months) from their local police service for approval prior to commencing employment. Interviews Interviews will be held in the month of February 2026. Posting # SS.26.05 Position Corporate Services Student Division Corporate Services Department Various Number of Vacancies 1 Rate $19.36 per hour Location Simcoe, ON Hours 35 hours per week Posting Period December 1, 2025 - January 31, 2026 Duration The duration of this contract will be approximately 4 months. Applicants are expected to fulfill the entire contract period commencing April 29, 2026, until August 28, 2026. Please note No two applicants can have the same e-mail address attached to their profile. Please ensure when applying to positions you provide a unique e-mail address associated with your own profile. How to Apply - Ensure the file extension for your resume document is .doc, .docx or .pdf - If you are electing to include a cover letter, the cover letter and resume must be sent as 1 file. Additional Information Find out more information about Norfolk County here: Employment at NorfolkCounty.ca Equal Opportunity The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance. Acknowledgement Thank you for your interest in this position. Only those to be interviewed will be contacted. #J-18808-Ljbffr