Job Title

Fujitsu Canada is seeking a full-time, permanent Communication Specialist to support enterprise-scale Knowledge Management (KM) modernization projects. This role emphasizes bilingual communication, stakeholder engagement, and change management aligned with KM transformation initiatives. Responsibilities Develop and execute comprehensive communication strategies aligned with KM and change management goals. Translate complex technical and organizational changes into clear, engaging messages for diverse audiences. Collaborate with change leads, project managers, and executive sponsors to ensure consistent messaging. Create and manage communication materials including newsletters, FAQs, presentations, and intranet content. Facilitate stakeholder engagement through targeted campaigns, workshops, and feedback loops. Ensure all communications meet Government of Canada accessibility and bilingual standards. Support training and onboarding efforts with tailored communication plans. Monitor communication effectiveness and adjust strategies based on feedback and analytics. Mandatory Skills Professional proficiency in both English and French (spoken and written). Experience developing and executing communication plans tailored to change initiatives. Skilled in translating complex technical or organizational changes into clear, engaging messages. Experience working with executives, SMEs, and geographically dispersed teams. Skilled in crisis communication and inclusive messaging to support diverse teams. Experience mobilizing coalitions of leaders and managing resistance through targeted engagement. Skilled in audience segmentation, channel strategy, and message alignment. Bachelors degree in Communications, Public Relations, Journalism, Organizational Development, or related field. Direct involvement in KM system transitions, including document migration and stakeholder engagement. Proficiency in Teams, SharePoint, and Azure DevOps for managing distributed communications. Familiarity with federal organizational structures and accessibility standards. Nice to Have Skills Exposure to AI tools for content management or communication automation (e.g., Microsoft Copilot Studio, Azure AI agents). Masters degree or graduate certificate in Public Administration, Communication, or Project Management. Prosci Change Management Certification or equivalent. Experience with knowledge management systems, taxonomy development, and document migration. Familiarity with hybrid Agile approaches and managing bilingual teams. Knowledge of regulatory, compliance, or security requirements in government projects. General Requirements Must reside in the Gatineau area in Quebec. Hybrid work arrangement onsite at least three days per week, with additional days as needed. Strong organizational and time management skills. Commitment to quality and attention to detail. Ability to work independently and collaboratively. Willingness to learn new tools and technologies. Eligibility for Reliability Security status; minimum five years residency in Canada.