Job Title

Qualifications and experience - Bachelor''s degree from a four-year college or university in Computer Science, Software Engineering, or a related field 5-7 years of Salesforce.com Administration experience implementing/supporting Sales Cloud on Lightning for a base of at least 300 users Salesforce Certified Administrator, Salesforce Certified Advanced Administrator and Salesforce Certified Platform App Builder Certified Salesforce Data Cloud Consultant & Salesforce Agentforce Specialist highly preferred. Experience leveraging and configuring AppExchange products to develop CRM solutions Experience with general salesforce setup and configuration such as flows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc. Experience in environment maintenance tasks such as managing admin access, managing sandboxes, handling confidential data, integration configurations Knowledge of Data Cloud (Data 360) for unified customer data strategy. Hands-on with Einstein Analytics/CRM Analytics Understanding of Agentforce 360 concepts and readiness for AI-enabled service and automation. Operational experience in non-Salesforce environments Experience in JIRA and GitHub Experience with Salesforce Backup & Restore, DocuSign CLM Experience in DevOps & Data Tools: Salesforce DevOps, Salesforce Inspector, Data Loader, Dataloader io, Change Sets Personal Attributes and Competencies - Excellent communication skills; listening, speaking, writing. Team player, values input and contribution of team members. Outcome oriented and delivery focused. Ability to identify and analyze complex issues and problems and quickly recommend and implement appropriate solutions. Ability to plan and execute Salesforce projects. Demonstrates initiative, resourcefulness, innovation, and dependability. Demonstrates ability to take independent action and proceed beyond directive. Excellent attention to detail. Flexible. Responds well to last-minute changes and requests