Job Title

Who we are Since starting with a single family-owned artesian spring in Canada, Flow has grown rapidly. And our commitment to providing naturally alkaline, naturally delicious spring water without the plastic bottle has grown as well. As a Certified B Corporation, Flow meets the highest social and environmental standards. From our 100% recyclable, 68-75% renewable packaging to our minimal use of natural resources, Flow works to provide sustainable hydration and to protect our planet for generations to come. Summary The Production Supervisor role is a highly organized and results-driven position, taking charge to lead day-to-day operations in our Tetra Pak beverage packaging line. The role involves supervising production personnel, ensuring safety, quality, and efficiency standards are met, and achieving production targets in a fast-paced, automated environment. **SHIFT:** Thursday 1am - 730am Friday - Sunday 7pm - 7:30am Key Responsibilities - Supervise and coordinate daily activities of operators and technicians on Tetra Pak production lines while following production schedule. - Ensure compliance with food safety (BRC, GMP) and Tetra Pak operational standards. - Monitor and adjust production processes to optimize efficiency, reduce downtime, and minimize waste. - Enforce safety policies and conduct regular audits to ensure a safe working environment. - Collaborate with maintenance, quality assurance, and engineering teams to resolve issues promptly. - Monitor production KPIs (OEE, production yields, line efficiency) and report daily metrics to management. - Conduct coaching and training for staff on SOPs, safety practices, and equipment operation - Lead shift handovers and contribute to continuous improvement initiatives. - Maintain accurate production records and documentation and support operators to accomplish the same. - Participate in audits, root cause analysis, and corrective action planning. - Oversee performance management system for production employees including performance appraisals, coaching and progressive discipline as required. - Be an ambassador to the company values and policies. - Miscellaneous related duties that may be assigned from time to time, including conducting test runs on new or existing products, accident investigation, etc. - Other related duties as assigned. Qualifications - Associate or Bachelors degree in Engineering, Food Technology, or a related field preferred. - 3+ years of supervisory experience in a food/beverage manufacturing environment. - Direct experience with Tetra Pak filling and packaging lines (e.g., A3/CompactFlex, TBA/8). - Strong understanding of production planning, lean manufacturing, and quality systems. - Working knowledge of BRC, GMP, and ISO standards. - Excellent leadership, communication, and problem-solving skills. - Proficient in MS Office and manufacturing software systems (e.g., MES, SAP). Preferred Skills - Experience leading in a union or team-based environment. - Six Sigma or Lean Manufacturing certification. - Familiarity with preventive maintenance (TPM) programs. - Experience supervising/managing production teams - Technical Skills: - Ability to operate and troubleshoot automated systems. - Understanding of PLC-controlled packaging equipment. - Basic knowledge of mechanical and electrical troubleshooting. Soft Skills - Strong attention to detail and quality standards. - Ability to work in a fast-paced, team-oriented environment. - Good communication and problem-solving skills. Safety & Efficiency - Follow all plant safety protocols to minimize hazards and maintain a safe work environment. - Maintain a clean and organized production floor, ensuring packaging materials are properly stocked. - Optimize machine settings and material usage to reduce waste and maximize efficiency. Work Conditions - Manufacturing environment with exposure to noise, temperature variations, and packaging materials. - Shift work required, including evenings, weekends, and possible overtime.