Job Title

.## Sr. Program Manager CI and CRMississauga,Ontario,Canada## Join our Team## What you will do:Drive continuous improvement in release and DevOps processes## What you will bring: to find all you need to know about what our typical hiring process looks like.Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, .If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected]: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.Primary country and city: Canada (CA) || TorontoJob details: DeveloperCompensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.Your Pay The salary offered is dependent on various factors including, but not limited to, location, and the candidates combination of job-related knowledge, qualifications, skills, education, training, and experience.Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the units objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericssons Sales Incentive Plan. Actual payouts are based on performance of the business against the units objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.Your Health Ericsson offers excellent health benefits including the choice of 2 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost of the Deluxe medical and dental plan coverages for themselves and eligible covered dependents.Your Financial Security We invest in both your short and long-term financial wellbeing. Ericssons Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employees contribution into the Registered Retirement Savings Plan, up to 8% of the employees contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term disability coverage. Employees also have the option to participate in Ericssons Stock Purchase Plan.Your Time Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, 3-5 personal days (depending on role), 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employees start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.Additional Benefits Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.**About this opportunity:**The Senior Program Manager Continuous Integration (CI) & Commercial Release (CR) will lead and manage end-to-end release processes for Ericssons orchestration products and solutions across BOS. This role ensures timely and compliant product releases, drives CI/CD pipeline enhancements, and fosters collaboration across global teams. The ideal candidate will combine deep technical knowledge of DevOps and Ericsson release processes with strong program management expertise, stakeholder influence, and agile leadership.* Act as the primary contact for Release Program Management for products and solutions across BOS.* Ensure timely delivery of Product Releases (MRs, CRs, ODRs, Early Access, ICPs) aligned with business needs.* Define and secure activities across functions/stakeholders (Development, SPM, Supply, CPI, 3PP, CM, Trade, Security, LSV, etc.) for planned releases.* Ensure compliance with Commercial Release Checklist (PRM, PRT, Compliance Statements, Light House, EHBs, Commercial documents) in collaboration with R-SPMs.* Manage CI/CD pipeline support and enhancement requirements, coordinating with global teams across multiple time zones (India, North America, Europe).* Optimize resource allocation and ensure process adherence to SWPS guidelines and standards.* Influence stakeholders and manage complex situations with tact and diplomacy.* Apply Agile and SAFe principles, guiding Scrum Masters to adopt best practices, tools, and methodologies.* Maintain and leverage tools such as JIRA, Kanban boards, MS Planner, Confluence for program tracking and collaboration.* Deliver accurate status reports, dashboards, and metrics for diverse stakeholders.**Preferred Qualifications*** Experience in telecom product lifecycle management and commercial release processes.* Familiarity with Ericsson BOS ecosystem and compliance frameworks.* Advanced proficiency in dashboard creation and reporting tools.* Certification in Agile, SAFe, or PMP.* Strong analytical and problem-solving skills with a continuous improvement mindset.* Bachelors or Masters degree in Computer Science, Engineering, or a related field.* 10+ years of experience in program management, preferably in telecom or software product environments.* Proven expertise in Ericssons orchestration products (ECM/EOC, DXP) and associated release processes.* Strong knowledge of CI/CD pipelines, DevOps practices, and related tools.* Exceptional communication and stakeholder management skills with the ability to influence across organizational boundaries.* Hands-on experience with JIRA, Confluence, Kanban boards, and other agile project management tools.* Solid understanding of Agile and SAFe frameworks.* Ability to manage global teams and work across multiple time zones.Top skillsAgileEngineeringChange ManagementBusiness Process ImprovementBuilding RelationshipsCross Functional Team LeadershipComputer ScienceBusiness AnalysisBudgetBillingData Privacy AgreementI agree that my CV can be used to identify skills and experience for job matching and application, and the recruitment team may reach out for job opportunities purposes. 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