Job Title

JOB DESCRIPTIONJob Title: HR GeneralistReports to: Sr. HRBP Western RegionJob SummaryThe HR Generalist (HRG) is responsible for providing HR support and services to managers and employees. The HRG acts as a key point of contact for employee relations, coaching, training, and supporting key HR processes.Essential Duties and ResponsibilitiesReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Coaching Managers and Their TeamsProviding day-to-day coaching to help managers get the best from their employeesGiving feedback on leadership style and change managementOffering coaching on career development, performance improvement, and navigating company policies to help employees maximize their potential and maintain a positive work environmentEmployee RelationsCoaching managers to address conflicts and build/execute resolution plansInvestigating employee complaints/grievances and developing recovery plansActively managing and educating the progressive discipline programTalent PlanningSupporting hiring decisions with talent acquisition processes to ensure strong new talent and providing guidance on compensation, equity, and workforce planningCoaching managers on career paths and development plans for their top performersActively partnering with managers to identify underperforming employees and develop strategies for improvementSupporting annual performance and potential review processesData & AnalyticsLeveraging people analytics and reporting techniques to understand people management indicatorsUsing data to identify solutions to complex people problemsPolicy and ProceduresTranslating HR policies and procedures to meet business needsExecuting HR processes locally with a standardized approachTraining Content DeliveryProviding management and employee trainingSupporting annual HR processes such as performance reviews and calibrationsEmployee Well-BeingSupporting the social and psychological well-being of employeesHelping to deliver programs and initiatives related to employee well-beingMiscellaneousRepresenting the assigned client group in various forums and discussions while serving as the HR liaison in client management meetingsChampioning and participating in ad hoc HR projects at a regional levelUndertaking other duties as assigned based on organizational needs and prioritiesSkillsThe requirements listed below are representative of the acquired skills required.Business AcumenDevelop HR policies and procedures in line with organizational objectives and goalsIdentify and interpret external business trends and best practices and apply them in day-to-day operationsKeep internal customers in mind while devising strategies to enhance customer satisfaction while personalizing their experienceData LiteracyAbility to use HR metrics, KPIs, scorecards, and dashboards to make informed decisionsFocused on creating business value by effectively using dataPeople AdvocacyA culture and workplace championProviding mentorship and support while helping resolve a variety of issuesDeveloping an inclusive organizational culture aligned with employees values and moralsRisk ManagementAssessing potential risks and working to manage and eliminate themManaging risks related to improper employee management, inefficient recruitment practices, and illicit employee behavior to reduce operational costs and enhance the employer brandEmployment Law ManagementStrong technical grasp of employment laws and labor regulations in both Canada and the USMaintaining company labor policies, procedures, and programs and making informed decisionsWorkplace OptimizationIdentifying and understanding employee needs at the workplaceBuilding a strong digital employee experience and analyzing staffing needsSupporting the development of workplaces that boost efficiency and productivity while optimizing costsCompetenciesThe requirements listed below are competencies required to perform the job successfully.Communication (active listening and verbal communication)Interpersonal skillsConflict managementTeamworkAccountabilityCollaborationAgilityDecisivenessResilienceAbility to work independently and in a team environmentEducation, Certifications, and Experience (Required)Bachelors degree in Human Resources, Business, or a related field5 years of experience as an HR Generalist or in a similar HR roleExperience working with both US and Canadian clientsLanguage: English required; Spanish is a nice-to-have, not requiredProficient in HR policies, practices, and employment laws