Job Title

Crescendo Sales is a fast-growing e-commerce company based in Kitchener, ON, doubling in size each year. Founded by recent University of Waterloo and Guelph alumni, were a small, ambitious team looking for a highly organized, proactive individual to help keep our operational engine running smoothly. As our E-commerce Operations Coordinator, youll play a central role in ensuring day-to-day workflows stay on track across Amazon operations, reporting, supplier communication, logistics, and internal team coordination. Youll handle a mix of digital tasks, cross-team communication, and occasional in-person operational work, making sure ongoing projects progress without bottlenecks. This position is ideal for someone who is naturally organized, comfortable managing many moving parts, communicates clearly, and thrives in a fast-paced environment. Youll work with every function in the business: warehouse, purchasing, marketing, creative, and leadership - gaining exposure to all sides of e-commerce operations. Exposure to all sides of e-commerce (Amazon, logistics, warehouse, suppliers, purchasing) Fast career growth paths (operations specialist, marketplace manager, project management) Health Spending Account benefits Comfortable working in a mixed office/warehouse environment Strong situational awareness: understands where projects stand at all times Technical Skills Strong proficiency in Gsheet/Excel Comfortable with data entry and simple analysis Fast learner with digital tools Bonus: experience with Amazon Seller Central or e-commerce platforms Bonus: has a car (occasional pick-ups/drop-offs) Recent graduate OR experience in admin/ops/project coordination Programs with strong multitasking/workload demands are a plus (business, engineering, science, etc.) Manage reimbursements, seller cases, and account health follow-ups Support listing compliance, stranded inventory fixes, and basic listing updates Coordinate between warehouse, purchasing, creative team, and leadership Track progress of ongoing projects (photos, listing updates, supplier orders, etc.) Coordinate with shipping partners, customs brokers, etc. Content & Product Handling Manage image/copy requests and creative timelines for graphic designers Track deliverables such as listing assets or content updates Process Improvements In person (Kitchener Office) Short 12 minute video explaining a niche complex topic from a previous role or academic experience. Health Spend Account