Job Title

Temporary Customer Service Representative (9-Month Term) Apply on LinkedIn OnlyLocation: Cambridge, ON (Hybrid)Hours: 35/week, MonFri between 7am5pmStart: February 2026Term: 9 months, possibility of extensionJoin the Electrical Safety Authority (ESA) as a Customer Service Representative and help support our mission of keeping Ontarians safe. This 9month term role begins February 2026 and offers a hybrid work model based out of our Cambridge office.What Youll Do: Provide exceptional customer service through inbound calls Process inspection requests and payments Update permits/notifications Maintain confidentiality and accuracy Meet quality, efficiency, and adherence expectationsWhat You Bring: 1+ year of customer service experience (call centre an asset) Strong communication and problemsolving skills Experience processing payments SAP or Paymetrics experience is an asset French is an assetWhy ESA: Competitive compensation Recognition programs Professional development Worklife balance and EAP Hybrid environment (3 days in office, 2 from home)**To apply: Please submit your application *ONLY through LinkedIn*. Applications sent by email or other channels will not be considered.**Accessibility accommodations are available upon request during the recruitment process.