Job Title

Talent Acquisition Specialist | Jones DesLauriers Insurance Management Inc. POSITION OVERVIEW: The Mitchell & Abbott Group is always looking for talent in the Insurance Industry! We are accepting applications for experienced Commercial Account Managers who are knowledgeable expert advisors in commercial lines insurance. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in obtaining, maintaining, and expanding business. RESPONSIBILITIES: Responsible for managing a renewal book of business Works closely with Producers and other Mitchell and Abbott staff on all aspects of client service, marketing, and renewal while adhering to Mitchell & Abbotts best practices and standard procedures. Initiate Account Planning with Producer 100 days in advance of the renewal Maintain a retention rate of 95% or higher on your Book of Business Set clear expectation for client and business partners by providing same day response time In collaboration with Producers; coordinate, support plans, discuss arising issues and create comprehensive plans for existing clients Develop new business from existing accounts and assigned leads, and contribute to meeting departmental production goals. Identify and follow up on crossselling opportunities when appropriate Responsible for the preparation of proposals for prospect and stewardship reviews for existing clients Manage account documentation (i.e., routine inquiries, quotes, binders, statement of values, insurance contracts, endorsements, cancellations, etc.) Review clients current coverage and exposures, loss experience and analyze risk to determine the product/service requirements Maintain uptodate EPIC workflow documentation and ensure workflows are followed Ensure accurate and timely servicing and billing of accounts Participate actively in crosssell campaigns and other initiatives as required Actively develop an increased knowledge of related insurance products and client needs May participate in or conduct client meetings when necessary Participate in training and professional development courses to enhance skills and industry knowledge Maintain positive working relationships with clients, staff, other Mitchell & Abbott departments and offices Other duties as assigned REQUIREMENTS: Minimum 5 years of commercial insurance experience required University degree preferred R.I.B.O license required Working towards C.I.P. or C.A.I.B. designation Superb interpersonal skills and attention to detail Ability to be a selfstarter with strong written and oral communication skills as well as organizational skills Advanced skills in Outlook, Excel, Word and EPIC Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs. #J-18808-Ljbffr