Customer Success AdvocateWe're addressing the caregiver shortage by providing actionable insights and effective tools to care organizations.Our platform enables agencies to attract, engage, and retain staff, resulting in substantial growth and reduced turnover.The Role:As a Customer Success Advocate, you will onboard new agencies, train customers, and ensure seamless transitions to long-term Customer Success Managers.You'll collaborate closely with senior team members and cross-functionally to refine processes and remove obstacles.Requirements:0-2 years of customer-facing experienceExceptional organizational skillsExcellent communication abilitiesBonus Points:Experience in SaaS, healthcare, or service-driven industries is desirable.Why Work Here?Our purpose-driven mission, growth-oriented environment, award-winning culture, and remote-first flexibility make us an attractive employer.
Job Title
Caregiver Support Specialist