Job Title

We are looking for a highly-skilled Operations Manager to serve as the backbone of the SeekersGuidance Canada Centre. In this pivotal role, you will focus on ensuring the highest levels of operational excellence, safety, and resource efficiency that keep the Centre running smoothly every day.In this role, you bridge the gap between local execution and Global strategy. With operational excellence at the core, the Operations Manager is responsible for ensuring that the Centres facilities, staffing, and systems all operate consistently, sustainably, and professionally.LocationGreater Toronto Area, CanadaEmployment type:Full-TimeExperience:7+ YearsWhat Youll Do:1. Lead Operational StrategyImplement and execute the strategic objectives for the Canada Centre in alignment with Global HeadquartersDesign and implement efficient workflows that reduce friction for staff, programs, and classesManage the facilitys long-term needs, ensuring the physical space matches our standards of excellence2. Steward Financial HealthOwn the budget: oversee all budget planning, expense tracking, and financial reporting to ensure every dollar is used effectivelyPrepare clear, data-driven financial and operational reports for senior leadershipIdentify cost-saving opportunities without compromising on quality or service3. Ensure Compliance & QualityAs the guardian of Policy & Procedure, you ensure the Centre remains compliant with all mandated standards and external legal regulationsOversee risk management, safety protocols, and HR administration for the local team4. Connect & CoordinateServe as the primary liaison between the Canada Centre and the broader Global departments (Academy, Outreach, Development)Facilitate clear communication channels so that local activities align with global prioritiesKey Performance Indicators (How You Win):Budget Accuracy:Maintain actual operational spend within +/- 5% of the approved budgetReporting Compliance:100% on-time submission of weekly/monthly financial and operational reportsProcess Improvements:Successfully implement at least two major operational efficiency upgrades each quarterOperational Uptime:Zero critical disruptions to centre operations due to preventable issuesWho You Are:A Seasoned Operator:You have 35 years of experience in operations management, preferably within a nonprofit, educational, or religious environmentFinancially Literate:You are comfortable with spreadsheets, budgeting, and financial reportingCulturally Fluent:You understand the nuances of religious community spaces. Fluency in both English and Arabic is a strong preferenceStructured & Proactive:You dont wait for fires to startyou build systems that prevent them, and when urgent situations arise, you keep your coolA Communicator:Your written and verbal communication skills do not rattle under pressure: reports and emails are professional and clear