Job Title

Overview Jolera stands as a distinguished multinational Global Systems Integrator (GSI), a vanguard in delivering comprehensive and bespoke IT solutions to a diverse clientele, encompassing both direct customers and channel partners across the globe. We are driven by a commitment to excellence, leveraging a team of over 550 highly skilled professionals to design, implement, and manage technology systems that are effective, scalable, and value driven. Our services include customized technology solutions, IT assessments and strategic planning, IT device and infrastructure management, data backup and recovery, cloud and on-premise migrations, enterprise-grade security services, and 24/7/365 quad-lingual end-user support. At Jolera, we empower organizations worldwide with innovative and reliable IT solutions, and invite you to join us in this mission. Who You Are You are the entrepreneurial spirit personifieda Technical IT Project Manager with a knack for getting things done. With extensive experience in managing IT infrastructure projects, especially implementations, you understand the importance of scope, schedule, and budget and know when to think outside the box. Youre not just managing projects; youre leading efforts to conquer technological challenges with creativity and precision, with productivity and efficiency as your foundation. What Youll Do - Transform high-level scope requirements into actionable, innovative project plans. - Steer the project through its entire lifecycle, ensuring timely, high-quality deliverables. - Maintain an iron grip on scope, schedule, and budget, with the flair of a startup guru. - Proactively identify potential issues and risks, taking charge before they become showstoppers. - Juggle project dependencies and navigate the critical path with the finesse of a seasoned captain. - Deploy resources like a master strategist, ensuring all hands are on deck and fully utilized. - Serve as the chief communicator, crafting updates and presentations that keep everyone informed and motivated. - Drive the team forward, mentoring and inspiring like a coach during playoff season. - Embrace additional responsibilities with gusto, adding your unique touch to tasks. - Collaborate with cross-functional teams to identify resource requirements, allocate resources efficiently, and optimize utilization. - Motivate and influence teams to be successful in their roles. - Lead a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement. - Execute implementation and complex service onboarding projects with a focus on customer experience and operational readiness for support. Qualifications - Solid educational background in IT or substantial relevant experience. - At least 5 years in IT infrastructure project management with tenacity and creative flair. - Knowledge of the inner workings of an MSP, and understanding of the difference between professional services and client service management. - Passionate about delivering a quality client experience while ensuring efficient project delivery. - A strong understanding of what drives healthy, efficient teams. - Holder of a PMP or PRINCE2 certification. - Skilled in MS Office, MS Project, or similar toolsyour shield and armor in the battle of deadlines. - Proven experience in managing sprawling, distributed IT deployments across physical and digital environments. - Maestro of virtualization and networking technologies. - Exceptional ability to translate complex project scopes into successful project outcomes. - Expert at navigating multinational and multi-disciplinary environments. What We Offer - A competitive salary and benefits package that recognizes your value. - Perks that make every day a bit more special. - Opportunities for professional growth and development that will push your career to new heights. At Jolera, we are committed to creating a diverse, equal and inclusive environment. Our goal is to attract and retain the best talent while embracing diversity in all its forms. We value and respect differences in ethnic background, gender, age, religion, identity, disability, or any other characteristic protected by applicable law. #J-18808-Ljbffr