Job Title

About the Role:The Business Development Representative Level II is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. Act as a subject matter expert (SME) on products and programs for the sales organization. This role focuses on the growth and enablement of partners by conducting outbound calls, following up on leads and pipeline opportunities, closing deals, profiling partner accounts, and expanding relationships beyond the main contact. What You'll Do:Build and maintain relationships with customers, ensuring their satisfaction and addressing any concerns or issues.Provide excellent customer service and support, serving as a primary point of contact for customer consultations.Collaborate with vendors to develop and execute strategic initiatives that drive business growth.Support partner enablement activities, including conducting vendor training as an SME, and providing guidance on product and program knowledge.Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.Develop in-depth knowledge of vendor products, programs, and industry trends.Act as a subject matter expert (SME) on vendor offerings, providing guidance and support to the sales organization.Analyze data and metrics to identify areas for improvement and implement strategies to drive results.Use creative problem solving as well as providing technical knowledge to effectively configure, price, quote and process requests for specific hardware, software, service.Provide education and technical guidance for product alternatives, cross-reference assistance, and support to the customer.Actively participate in the sales team customer account planning and review process.Conduct customer consultations and provide vendor training as a subject-matter expertMay attend industry specific business training from vendors. What We're Looking For:1-3 years of relevant experience preferred, with an post secondary degree in business, or related fields preferred; high school diploma required.Strong understanding of sales processes, procedures, and terminology.Willingness to travel as needed.Ability to follow instructions, operate common office equipment, and perform accurate data entry.Proficient in basic mathematical calculations and possesses complex problem-solving, critical thinking, and decision-making skills.Excellent verbal and written communication skills in English and local languages, including formal presentations and negotiation abilitiesDemonstrated ability to collaborate effectively with diverse individuals and promote/sell ideas persuasively.Strong organizational and time management skills, with a commitment to task completion.Adaptability to change and ability to perform well under pressure.Upholds social, ethical, and organizational standards with a commitment to confidentiality.Skilled multitasker with strong relationship-building skills and empathy.Comfortable with prolonged phone use and extended periods of immobility, standing, or walking.Quick learner with proficiency in new systems and technology, including intermediate computer skills.Willingness to work non-standard hours or overtime occasionally.Able to work in a professional office or remote environment.#LI-AI1 propos du poste :Le Reprsentant au Dveloppement des Affaires Niveau II est responsable de maintenir les relations avec les clients, de mener des initiatives avec les fournisseurs, de soutenir les activits de habilitation des partenaires et de grer les pipelines des fournisseurs. Agir en tant qu'expert en la matire (SME) sur les produits et programmes pour l'organisation des ventes. Ce rle se concentre sur la croissance et l'habilitation des partenaires en effectuant des appels sortants, en faisant le suivi des pistes et des opportunits de pipeline, en concluant des affaires, en profilant les comptes des partenaires et en largissant les relations au-del du contact principal.Ce que vous ferez :tablir et maintenir des relations avec les clients, en assurant leur satisfaction et en rpondant leurs proccupations ou problmes.Fournir un excellent service la clientle et un soutien, en servant de point de contact principal pour les consultations clients.Collaborer avec les fournisseurs pour dvelopper et excuter des initiatives stratgiques qui stimulent la croissance des affaires.Soutenir les activits de habilitation des partenaires, y compris la formation des fournisseurs en tant que SME, et fournir des conseils sur les connaissances des produits et des programmes.Suivre et grer le pipeline des fournisseurs, y compris l'identification et la qualification des pistes, et faire avancer les opportunits dans le cycle de vente.Coordonner avec les quipes internes pour assurer un suivi en temps opportun et un rapport prcis sur les activits lies aux fournisseurs.Dvelopper une connaissance approfondie des produits, programmes et tendances de l'industrie des fournisseurs.Agir en tant qu'expert en la matire (SME) sur les offres des fournisseurs, en fournissant des conseils et un soutien l'organisation des ventes.Analyser les donnes et les mtriques pour identifier les domaines amliorer et mettre en uvre des stratgies pour obtenir des rsultats.Utiliser la rsolution crative de problmes ainsi que fournir des connaissances techniques pour configurer, tarifer, citer et traiter efficacement les demandes de matriel, logiciel et service spcifiques.Fournir une ducation et des conseils techniques pour les alternatives de produits, l'assistance de rfrence croise et le soutien au client.Participer activement la planification et la rvision des comptes clients de l'quipe de vente.Effectuer des consultations clients et fournir une formation aux fournisseurs en tant qu'expert en la matire.Peut assister des formations commerciales spcifiques l'industrie des fournisseurs.Ce que nous recherchons :1 3 ans d'exprience pertinente prfre, avec un diplme postsecondaire en affaires ou dans des domaines connexes prfr ; diplme d'tudes secondaires requis.Bonne comprhension des processus, procdures et terminologie de vente.Volont de voyager au besoin.Capacit suivre des instructions, utiliser des quipements de bureau courants et effectuer une saisie de donnes prcise.Comptence en calculs mathmatiques de base et possde des comptences en rsolution de problmes complexes, en pense critique et en prise de dcision.Excellentes comptences en communication verbale et crite en anglais et en langues locales, y compris les prsentations formelles et les capacits de ngociation.Capacit dmontre collaborer efficacement avec des individus divers et promouvoir/vendre des ides de manire persuasive.Comptences organisationnelles et de gestion du temps solides, avec un engagement l'achvement des tches.Adaptabilit au changement et capacit bien performer sous pression.Respecte les normes sociales, thiques et organisationnelles avec un engagement la confidentialit.Multitche habile avec de solides comptences en cration de relations et en empathie. l'aise avec une utilisation prolonge du tlphone et des priodes prolonges d'immobilit, de station debout ou de marche.Apprenant rapide avec une matrise des nouveaux systmes et technologies, y compris des comptences informatiques intermdiaires.Volont de travailler des heures non standard ou des heures supplmentaires occasionnellement.Capable de travailler dans un environnement de bureau professionnel ou distance.Key SkillsAt TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.What's In It For You?Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don't meet every single requirement? Apply anyway. At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!