Job Title

Corporate Services (Front Desk & Sample Coordination) Position Overview This role supports daily office operations by managing front desk activities, coordinating frozen food samples, and providing administrative support across the organization. This role is central to ensuring smooth office functionality, efficient sample handling, and a professional first point of contact for visitors and partners. Key Responsibilities Front Desk & Office Operations Serve as the first point of contact by welcoming visitors, answering incoming calls, and managing mail and courier deliveries. Prepare waybills and coordinate outbound shipments via FedEx and West Island Express. Track courier deliveries, follow up on delays, and open service cases as required. Order and manage office supplies, stationery, janitorial items, coffee and kitchen supplies. Maintain shared spaces, including dishwasher operation and daily cleaning of coffee machines. Coordinate weekly fresh fruit program setup. Assist with coordinating office events, catering, and seasonal decorations. Sample Coordination Organize the receiving, unpacking, and storage of frozen food samples. Coordinate notifications to internal stakeholders and manage dry ice and packaging orders. Maintain accurate freezer inventory and storage organization. Prepare and manage forms related to cross-border shipments. Scan and distribute documentation related to LATAM and export shipments. Drive to the airport on an as-needed basis to retrieve emergency packages (expenses reimbursed). Administrative & Financial Support Review and approve invoices related to couriers, suppliers, and office services. Support management with administrative tasks including tracking, filing, organization, and documentation. Qualifications & Skills Fluent in English (written/spoken); professional working proficiency in spoken French. Strong communication skills and customer-service mindset. Highly organized with strong attention to detail. Comfortable working independently and managing multiple priorities. Proficient with Microsoft Office (Excel, Word, Outlook). Experience with SAP Business One (SAPB1) considered an asset. Benefits & Perks Participation in the annual discretionary bonus program. Comprehensive Health and Dental coverage (100% employer-paid). TELUS Virtual Health Care (telemedicine). Two (2) weeks of paid vacation annually. Five (5) personal/sick days per year. 50% subsidized gym membership at Fit Form (nearby). Flex Friday schedule (early finish at 1pm during summer months, 3pm rest of the year). Casual-professional work environment. Weekly fresh fruit program. Brand-new, modern head office. Free onsite parking with electric vehicle charging stations. Fully company-paid team outings. About the employer Founded in 2001 as an international food trading company, ArdoVLM is now a recognized leader in global food supply chain integrity management. Building on an import-export business model with strategic investments in food safety auditing, farming, and food processing, ArdoVLMs commitments to brand protection are the foundation upon which we guarantee the quality of the competitively priced foodstuffs that we bring to market. Service, quality, and integrity day in and day out, year after year. Only candidates who are considered for the position will be contacted. ___________________________________________________________________ Services Corporatifs (Rception et coordination des chantillons) Aperu du poste Ce poste consiste soutenir les oprations quotidiennes du bureau en grant les activits de la rception, en coordonnant les chantillons de produits alimentaires surgels et en fournissant un soutien administratif l'ensemble de l'organisation. Ce poste est essentiel pour assurer le bon fonctionnement du bureau, la gestion efficace des chantillons et un premier point de contact professionnel pour les visiteurs et les partenaires. Principales responsabilits Rception et oprations administratives Servir de premier point de contact en accueillant les visiteurs, en rpondant aux appels entrants et en grant le courrier et les livraisons par coursier. Prparer les bordereaux d'expdition et coordonner les envois sortants via FedEx et West Island Express. Suivre les livraisons par coursier, assurer le suivi des retards et ouvrir des dossiers de service si ncessaire. Commander et grer les fournitures de bureau, la papeterie, les articles d'entretien, le caf et les fournitures de cuisine. Entretenir les espaces communs, y compris le fonctionnement du lave-vaisselle et le nettoyage quotidien des machines caf. Coordonner la mise en place du programme hebdomadaire de fruits frais. Aider la coordination des vnements du bureau, de la restauration et des dcorations saisonnires. Coordination des chantillons Organiser la rception, le dballage et le stockage des chantillons alimentaires congels. Coordonner les notifications aux parties prenantes internes et grer les commandes de glace carbonique et d'emballages. Tenir jour l'inventaire prcis des conglateurs et l'organisation du stockage. Prparer et grer les formulaires lis aux expditions transfrontalires. Numriser et distribuer les documents lis aux expditions vers l'Amrique latine et l'exportation. Se rendre l'aroport si ncessaire pour rcuprer des colis urgents (frais rembourss). Soutien administratif et financier Examiner et approuver les factures lies aux services de messagerie, aux fournisseurs et aux services administratifs. Soutenir la direction dans les tches administratives, notamment le suivi, le classement, l'organisation et la documentation. Qualifications et comptences Matrise de l'anglais (crit/parl) ; matrise professionnelle du franais parl. Solides comptences en communication et sens du service la clientle. Trs organis(e) et soucieux(se) du dtail. Capable de travailler de manire autonome et de grer plusieurs priorits. Matrise de Microsoft Office (Excel, Word, Outlook). Une exprience avec SAP Business One (SAPB1) est considre comme un atout. Avantages sociaux Participation au programme annuel de primes discrtionnaires. Couverture complte des soins de sant et dentaires (prise en charge 100 % par l'employeur). Soins de sant virtuels TELUS (tlmdecine). Deux (2) semaines de congs pays par an. Cinq (5) jours de cong personnel/maladie par an. Abonnement la salle de sport Fit Form ( proximit) subventionn 50 %. Horaires flexibles le vendredi (fin de la journe 13 h pendant les mois d't, 15 h le reste de l'anne). Environnement de travail dcontract et professionnel. Programme hebdomadaire de fruits frais. Parking gratuit sur place avec bornes de recharge pour vhicules lectriques. Sorties d'quipe entirement prises en charge par l'entreprise. Seuls les candidats retenus pour le poste seront contacts.