Job Title

Director Cash Logistics Operations & Strategy Join to apply for the Director Cash Logistics Operations & Strategy role at Brinks Inc About The Job The Brinks Company (NYSE: BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Key Responsibilities Cash Logistics & Forecasting Operations Maintain and improve the quality, profitability and safety of cash processing services through active use of CPI tools and lean principles Work with cross-functional groups to support all Brinks products supported by currency processing operations, including offering subject matter expertise when new Brinks products are coming to market Support the Sales department in attaining new Cash Logistics customers by participating in the RFP process as Subject Matter Expert in Client Discovery sessions to determine Cash Logistics solution fit and value to Clients Design and implement a repeatable onboarding process for Brinks Cash Logistics service offerings to enhance our customer experience Support new offer development and design of Client solutions in collaboration with Operations and functional groups, including Strategy & Marketing, Sales, and Pricing, through the application and management of knowledge, skill, tools, resources and techniques Develop tools to deliver Cash Logistics-based supply chain solutions to customer requirements, requests and customer opportunities Additional projects as required Operations Management Oversee successful delivery of Cash Logistics business through leadership of the Business Solutions Management team and collaboration with corporate and field Operations teams Interface with other business unit heads to ensure effective implementation of strategies and cooperation towards business objectives Establish KPIs for Cash Logistics Business Units in collaboration with the Operations Strategy & CPI team Assist in the formulation, recommendation, and implementation of company operation policies and long-term objectives Create a team environment of accountability and commitment for reaching Continuous Improvement (CI) goals and LEAN methodology Support building CI Culture through engagement, communication and celebration Keep up to date on local and regional market conditions and competitive activities to make sound business decisions to meet corporate objectives Work with sales to determine sales and pricing strategy of accounts within the region Collaborate with local Branch Management to support the attainment of KPIs and SLAs in situations escalated beyond the Business Solutions Management team Business Unit Performance Management & Employee Engagement Ensure national compliance with and training on customer-specific processing requirements and meet all audit expectations Provide input to Management teams on decisions, including salary planning, performance management, hiring and termination recommendations Review, monitor and report on key performance indicators by cash processing operation, identifying areas of concern and implementing practical solutions to those concerns Report for financial and audit needs as per the requirements of the Finance department Participate in the budgeting and strategic planning process Process Engineering Implement, monitor and maintain standardized reporting processes across all cash processing locations Lead process design and re-design efforts in Cash Logistics with a focus on the development of integrated processes/systems with other services (i.e. CIT) Work with various teams, evaluate and implement systems and process enhancements that improve cash processing and forecasting efficiencies and their contribution to business profitability Develop a Quality program (using 6 sigma principles) and reporting metrics, working with Security and Operations (i.e. error re-handling reduction) Lead business interface to Technology team focused on the implementation of new Vault Management System and supporting processes Work with Cash Logistics operations nationally to ensure the development and documentation of key cash logistics policies and procedures Work with the Security department to review cash processing operation activities to ensure they comply with Company policies and directives Position Qualifications & Competencies 5+ years cash logistics, cash management and/or cash forecasting background, including experience developing and implementing new systems, metrics and products Experience with Lean Six Sigma principles is considered an asset Analytical problem-solving skills coupled with a solid background working with data and conducting analysis are required, with extensive experience on a variety of large and small-scale projects Ability to deal with employees and customers at all levels of the organization Attention to details, deadlines and results is expected Pride themselves on their approach to professionalism and client service Bilingualism in English and French is an asset Some travel may be required (Domestic) #J-18808-Ljbffr