Job Title

Industry: TD Securities, Branch Management Montreal East (Future Opportunities). Position Title: Branch Manager - Montreal East (Future Opportunities) Pay Details Base Salary: $91,200 $136,800 CAD per year. Hours: 37.5 per week. Line of Business: Personal & Commercial Banking. Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and longlasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience. Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact. Job Description Do you thrive in leading a mediumsized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter expertise and support in achieving business results while adhering to internal policies, practices, and processes? As Branch Manager , strive for excellence and execute with speed, raising the bar around you. Mentor the team on advicegiving strategies on banking solutions to improve the overall customer experience and financial confidence. Promote TD''s image and goodwill within the community by participating in community events. Enhance customer experience by understanding their financial needs and providing appropriate solutions. Act as the highest point of escalation for the branch to ensure customer issues are handled in the best course of action and participate in the resolution of reported matters when required. Oversee complex branch administrative duties for mutual funds, real estate secured credit, and other compliancerelated issues. Ensure overall employee scheduling is optimal. Develop and implement business development strategies within the budget and communicate results to the team to meet business objectives. Ensure accuracy of all customer transactions as per TD''s policies to achieve operational excellence. Mentor the team on offering One TD solutions and building lasting relationships with customers. Liaise with Wealth and Business Banking to stay updated with processes, emerging issues, and industry regulations. Cultivate a positive and customerfocused work environment that builds productivity, innovation, operational improvement, and professionalism. Job Requirements Undergraduate degree and/or over 5 years of relevant experience. Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course. A strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems to provide tactical direction to senior leadership. Proficiency in software tools including MS Office and internet application. Strong communication skills to liaise with customers, employees, and crossfunctional teams. A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information. A dedicated and committed leader who can make an impact on the team and positively influence them and achieve results with effective negotiation, problemsolving and communication skills. Language Requirement (Quebec Only) Remarque: tant donn que cet affichage concerne de futurs postes vacants et quil servira pourvoir de nombreux postes aux exigences comparables lavenir, nous invitons les candidats bilingues et francophones poser leur candidature. Lorsquun poste sera pourvoir, une valuation des besoins en matire de langue sera effectue pour dterminer si la connaissance dune autre langue que le franais est exige. Benefits / Total Rewards Package Our Total Rewards package includes base salary, variable compensation, health and wellbeing benefits, savings and retirement plans, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more. Additional Information Were delighted that youre considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, were committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. Hiring Process Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! #J-18808-Ljbffr