A global digital consultancy seeks a Practice Leader for its Amazon Connect services in Vancouver, Canada. The successful candidate will build and manage a high-performing CCaaS practice, focusing on leading transformation projects and establishing strategic partnerships with AWS. Responsibilities include P&L management, driving innovation, and providing mentorship. The role requires extensive experience in contact center technology, with a strong background in Amazon Connect implementations and leadership in professional services. Competitive salary and benefits offered. #J-18808-Ljbffr
Job Title
Director, Amazon Connect CCaaS (Remote/Hybrid)