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If youre looking for a challenge, youve come to the right place, because no matter who you are or where you come from, were all building something. Every single one of us. Whether its a home, a career, a family or a future, were all searching for growth. This is our story too. For more than 45 years, weve built the All Weather Group into the largest privately owned and operated window, door and glass manufacturer in the country. But in some ways, were just getting started. So, if youre driven to make an impact and bring your best to our tight-knit, people-first culture, we want to hear from you. Are you ready for this? As a frontline team member, you shape our customers' experience with All Weather. The last mile, the final yard every day, you have the power to create positive and lasting memories in the hearts and minds of customers and homeowners by letting them know that theyre in your good hands. Were currently hiring for a Customer Service Professional (CSP) for our Saskatoon Customer Solutions Centre. This will be a temporary role that will run for 4-5 months. In this role, youll be challenged to think on your feet, learn on the job and get a little bit better each and every day, with the support of a team that always has your back. Theres more to any job than words on a page, but at the core of this position is understanding and meeting our customers needs. As a Customer Service Professional, youll be a key brand ambassador listening to customer inquiries, addressing concerns, and ensuring every interaction leaves a positive impression. Your role is to provide clear information, resolve issues, and process transactions seamlessly. Each day, youll be responsible for: Communicate with customers - including contractors, dealers, homeowners, and our sales partners to provide accurate, timely information: Completing all required paperwork accurately and on time, from processing orders to creating detailed sales quotes Supporting the sales team with essential administrative tasks, ensuring smooth operations Preparing and quoting chargeable service work, including parts and labour, to keep customers informed of costs. Scheduling installations and coordinating Service Technicians efficiently, maximizing each days appointments for a full, efficient schedule. This is a role where clear communication and a proactive approach makes all the difference in delivering an exceptional brand experience. Are you built for this? We hire as much for attitude as we do for experience, because who you are is just as important as what you can do. Heres who and what were looking for. High school diploma or equivalent 3-5 years of solid experience in customer service, bringing a strong foundation in helping customers Proficient with computer systems and comfortable learning new tools Handles complex inquiries independently with exceptional listening and problem-solving skills Builds effective relationships and maintains a warm, professional phone presence Thrives in a highpaced environment, easily managing multiple tasks Skilled in research and analysis to get to the root of issues Meticulous attention to detail, strong organizational skills, and a commitment to continuous learning to meet the roles demands Takes ownership and accountability for all information shared with customers Consistently demonstrates advanced customer service skills, keeping customer satisfaction as the top priority Excellent time management and prioritization abilities Communicates professionally and courteously, adapting to different customer needs Experience in sales or building construction would be a valuable asset Every day at All Weather is an opportunity to roll up your sleeves and move one step closer to your goals. If youre interested in this role, we encourage you to apply regardless of the criteria weve asked for. Please visit our careers page to get started now Whats in it for you? Our story It all began in 1978 in Edmonton, Alberta when a farmer, a salesman and a railroader created All Weather Windows. More than 45years later, weve grown into a group of companies still proudly serving residential and commercial customers across Western Canada. We make premium products right here on home soil, designed and tested for Canada's harshest weather conditions, delivered with the promise of performance and style. Our purpose to Never Stop Building is a testament to the character of our people, because were always striving and always looking for fellow builders, just like you. To learn more about our who we are and what we do, please visit us online at Diverse by design. From day one, diversity has been our greatest source of strength. Today, were a company where 55 languages are proudly spoken, with the skill of an international community reflected in all of our products and services. We have people whove been with us for generations and were an open door to new comers, first timers and everyone inbetween. Were continuously working to build and promote an inclusive environment that attracts, celebrates and promotes diversity, equity and inclusion by every definition. Where everyone can bring their best and full selves to work, because what makes you different, makes all the difference to us. The ability to make an impact. The All Weather Group is a place where potential finds opportunity, leadership truly listens and the ability to make an impact has nothing to do with your title. We know none of us are better, smarter or stronger than all of us. So, we invite people at all levels of the organization to speak up, chip in and put ideas into action to help shape our work, careers and company. A culture of connection and care. People are the beating heart of our tightknit community, so their growth is an important way we live up to our purpose, to never stop building. We view wellness as being about the whole person and have designed our programs to support physical, emotional, spiritual and social wellbeing at work and in our lives outside of All Weather. We make a difference. Were honoured to have been recognized as one of Canada's Best Managed Companies 14 years in a row. But, we also know that were far from perfect. Were committed to positively impacting careers, lives and communities across Canada and proudly give back in four key areas; strengthening families, providing shelter, supporting education and, health and wellness. Over the years this has included charitable giving, partnerships, employee volunteerism and supporting families in need, but one thing never changes we show up for the moments that matter. If youre passionate about creating a positive impact too, we need your voice to help grow this proud cultural tradition, because our work here is never done. #J-18808-Ljbffr