Job Title

Overview Join to apply for the Event Supervisor, Full Time role at Fairmont Hotels & Resorts. Company Description Fairmont Waterfront redefines hospitality with Pure Coastal Luxury. Our award-winning hotel, nestled on Vancouver's stunning waterfront, is celebrated by top publications like Conde Nast Traveler and recognized as a Great Place to Work Canada for a second consecutive year. We are leaders in sustainability and embody our commitment to our community, featuring Vancouver's first green roof and rooftop apiary. Our culture is rooted in diversity, inclusion, professional growth and development. Why work at Fairmont Waterfront Sustainability and community commitment recognized with 5 Green Leaves Certification rating from Green Key Global since 2011 Empowering Women in Leadership More than 50% of leadership team including Executive Level, are women Celebrating Diversity our team represents over 60+ countries, fostering an inclusive and global community Strong Culture of Belonging for the 2SLGBTQIA+ community providing year-round support, including gender inclusive change rooms Generous perks discounted rates at over 5,500 Accor hotels worldwide through our Colleague Travel Discount Program, food & beverage discounts, transit reimbursement, and subsidized meals Comprehensive Benefits medical, dental and vision coverage, Pension Plan, and more Dining Discounts 50% off at our dining establishments in Vancouver, Victoria and Whistler Exclusive Experiences One free stay through our Be Our Guest Program Compensation Full rate of pay of $25.82/hour following 90 days of service Employment status full-time and part-time colleagues Responsibilities Maintains, enforces, and enhances the Fairmonts Service Promises and standards as identified by the Food & Beverage Standards Manual; acts as a role model for exceptional performance Maintains a high level of professionalism and a positive, helpful attitude towards guests and colleagues Supervises floor activity and leads by example Maintains strong communication with Event Managers and other hotel departments Adopts and promotes all Company Health & Safety and Sustainability policies to ensure a safe work environment Ensures targets are met or exceeded for guest satisfaction, productivity, and colleague engagement Conducts on- and off-floor performance management, including performance reviews Oversees and assists with Event Food & Beverage functions, guiding service staff Creates liaison between kitchen leaders, Event colleagues and function Convenors Monitors event porters and servers to ensure work is completed as required Assists Event Managers with office work (billing, scheduling, staff assignment, performance reviews) and other duties as delegated Ensures all Event equipment is maintained in good working condition Performs server/porter/bartending/cashiering duties as required May be required to open or close the banquet floor as business levels dictate Performs other related duties as assigned Qualifications Post Secondary Degree in Hospitality or Food and Beverage Management is an asset Minimum two years of Event Leadership or Serving experience in a Luxury Event/Conference operation comparable to Fairmont Waterfront Strong, proven leadership qualities and excellent communication skills Ability to delegate tasks and motivate colleagues First Aid Certification (Level 1 or 2) is an asset Highly organized with ability to handle multiple tasks in a fast-paced environment Effective problem solving and customer service skills Working knowledge of Microsoft Office and Opera (Sales & Catering) Ability to lift/move heavy objects Flexible working hours and availability for variety of shifts, full-time Additional Information Canadian work authorization. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why Accor? We are more than a worldwide leader. We welcome you as you are and support your growth and learning. By joining Accor, you write your own story and imagine tomorrow's hospitality. Visit the career site for more information: Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #J-18808-Ljbffr