Job Title

Community Manager Join to apply for the Community Manager role at Vidsy. Get AI-powered advice on this job and more exclusive features. About Vidsy Vidsy is a global creative platform transforming how the worlds biggest brands create video advertising across paid social. With teams across NYC, LA, Toronto, and London, we partner with global advertisers like LOral, Amazon and PepsiCo enabling them to produce creator and AI powered video advertising at scale. The Role Were looking for a highly organised, proactive, and people-obsessed Community Manager to join Vidsys fast-growing Community Team. Vidsys Community Team sits at the heart of everything we do, empowering tens of thousands of Creators around the world to deliver exceptional social-first content for brands like PepsiCo, LOral Paris, Activision Blizzard and many more. From onboarding and briefing, to daytoday support, to project delivery, we ensure Creators have the clarity, confidence and resources they need to do their best work. In this role, youll play a central part in supporting and managing large groups of Creators across multiple simultaneous projects. Youll coordinate workflows, keep production moving smoothly, solve operational challenges with calm efficiency, and make sure every Creator feels set up for success. Youll work closely with our Commercial, Strategy and Creative teams to match great Creators with great briefs, proactively nurturing relationships, spotting opportunities, and helping deliver industryleading content at scale. This role blends creativity, operations, and relationshipbuilding, ideal for someone who thrives in a fastmoving environment where no two days are the same. What Youll Be Doing Creator & Project Management Manage and support groups of Creators delivering socialfirst content across multiple concurrent briefs. Work closely with our Commercial, Strategy and Creative teams to match talent with the right briefs. Keep project flows smooth and wellorganised, aligning deadlines, sharing updates, and ensuring highquality delivery. People & Relationship Building Contribute to initiatives that strengthen community engagement and turn engaged contributors into longterm champions. Identify inactive or atrisk Creators and support reactivation efforts. Advocate for Creators across Vidsy, ensuring their needs and insights help shape our workflow and platform. Operational Excellence Proactively support daytoday production logistics, from arranging product shipments to processing payments and tracking deliverables. Spot gaps or inefficiencies in our systems and contribute ideas to improve tools, processes and operational workflows. Bring a calm, solutionsfocused approach that helps teams move quickly and stay aligned. Must Haves Exceptional project and operational management skills able to juggle multiple deadlines, teams, and workflows with clarity and confidence. Strong autonomy and problemsolving ability you take ownership, act fast, and unblock challenges independently. Outstanding communication and organisation you manage expectations clearly and keep information flowing smoothly across teams and Creators. Deep empathy for Creators and freelancers you understand the realities of creative work and know how to support people doing it. A calm, steady approach under pressure you stay composed, structured and supportive even when the pace is high. Nice to have Experience recognising and attracting creative talent (UGC Creators, influencers, videographers, editors). Previous experience delivering digital marketing or creatorled campaigns (agency or inhouse). Experience with tools like Intercom, Airtable, or other workflow/CRM platforms. A socialnative mindset, passion for digital culture, social media trends and emerging creators. Compensation & Perks Competitive Salary Inline with your experience level, and kept competitive! Private Healthcare Comprehensive coverage to keep you feeling your best. Flexibility First Work your way with our virtualfirst hybrid approach. Generous Time Off Take the breaks you need to recharge. Remote Flexibility Work away from your hub for up to 4 weeks of the year. Volunteer Day Get a paid day off annually to support a cause you care about. Wellbeing Focus Access our wellness programs and Employee Assistance Program. Eco Impact Your carbon footprint offset through our Ecologi partnership. Who Youll Report To Youll report to Yoko Hargreaves, a Vidsy veteran who joined the team in 2021. Yoko has helped grow our global Creator Community to over 40,000 Creators and supported delivery of more than 3,000 projects. She has pioneered innovative approaches to communityled production (including running a 12Creator shoot on a French beach!) and brings deep expertise in both operations and creator development. The Interview Process 30 minutes Intro call with our Talent Team 60 minutes Video interview with Yoko to discuss the role and your experience 90 minutes Final panel interview + short task presentation, plus a conversation around our Vidsy Values (Raise the Bar, Learn Everyday, Unleash Creativity & Be Brave) Hybrid VirtualFirst Work Setup Vidsy embraces a hybrid virtualfirst approach across all our hubs. We require all new team members to be based locally to their regional hub from day one, but offer the flexibility to access office space as needed, or whenever it best supports your productivity and collaboration. The balance between inoffice and remote work will vary depending on your team, role, and personal preferences. Diversity at Vidsy Were committed to building a representative, inclusive, and superfriendly team because diverse experiences, perspectives, and backgrounds lead to better workplaces and better products. At Vidsy, we welcome everyone and do not discriminate based on race, colour, religion, gender, national origin, age, sexual orientation, marital status, disability, or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr