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Job Title


Gestionnaire de la résilience des entreprises et des risques non financiers - Ma


Company : ADP


Location : Toronto, Ontario


Created : 2025-12-31


Job Type : Full Time


Job Description

Poste : Gestionnaire de la rsilience des entreprises et des risques non financiers Objectif Du Poste Coordonner et fournir un soutien tous les segments canadiens et leur personnel connexe, responsable des fonctions de rsilience de l'entreprise, y compris la continuit des activits, la reprise aprs sinistre et la gestion des risques non financiers. Le titulaire laborera, soutiendra et coordonnera la stratgie, les normes, la formation, les plans d'action et les rapports pour la mise en uvre russie d'une plateforme de rsilience au Canada et contribuera l'laboration et la maturation du cadre de gestion des risques non financiers d'ADP Canada, y compris l'laboration d'indicateurs cls de risque (ICR), la production de rapports et la surveillance. Ce poste favorisera la normalisation, l'efficacit de l'analyse, de la communication et de la planification, tout en aidant et en dirigeant l'organisation dans le cadre de la planification et de l'excution de son programme de rsilience et de continuit des activits. Tches Principales Soutenir et administrer, selon les instructions, des plateformes l'chelle de l'entreprise pour normaliser, mesurer, stocker et superviser l'excution des plans de continuit des activits labors et maintenus par les experts en PCA de l'entreprise, des divisions et des units d'affaires. Soutenir et fournir des orientations sur la communication des politiques, normes et plans de gestion de crise de l'entreprise, ainsi que sur les plateformes de soutien oprationnel pour tous les vnements qui affectent les units oprationnelles travers le Canada. laborer et intgrer les meilleures pratiques ; excuter des normes et des programmes de formation globaux pour la continuit des activits, la rsilience des activits, le risque oprationnel et d'autres disciplines similaires, selon les besoins, afin d'assurer le niveau appropri d'excellence des praticiens dans tout le Canada. Suivre et analyser les tendances internes et sectorielles afin d'aborder les risques et de les traiter de manire proactive. Contribuer l'valuation des lacunes rglementaires et la mise en uvre de la feuille de route : Mettre en uvre les exigences rglementaires nouvelles ou actualises en commenant par valuer les lacunes, en laborant des feuilles de route et en traduisant les exigences rglementaires en exigences en matire d'activits et de contrles. Amliorer et conseiller la conception des contrles internes non rglementaires et surveiller leur mise en uvre effective, le cas chant, en utilisant des normes, des politiques, des procdures et des indicateurs de risque cls (KRI). Assurer la liaison et contribuer la mise en uvre d'exigences rglementaires nouvelles ou actualises et traduire les exigences rglementaires en exigences commerciales et de contrle. Contribuer la mise en place d'un cadre de gouvernance des donnes qui dfinit les politiques, les procdures et les normes de gestion des actifs de donnes de l'organisation. Collaborer avec d'autres fonctions de gestion des risques et domaines d'activit, tels que la scurit de l'information et le mouvement interne de l'argent, afin de garantir une approche holistique de la gestion des risques. Soutenir et amliorer les mesures rsumes et dtailles sur l'tat de la rsilience de l'entreprise, l'tat de prparation, les rapports de crise et d'incident, et superviser l'analyse des lacunes et les examens du programme d'assurance des contrles, le cas chant, dans les domaines essentiels l'efficacit oprationnelle des segments canadiens. Collaborer avec l'organisation charge de la communication et de la formation en matire de scurit pour publier le processus de rsilience de l'entreprise, les listes de champions de la scurit et les arbres d'escalade. Dfinir les exigences pour l'organisation de l'audit interne afin d'valuer l'efficacit des programmes de rsilience au sein des units/divisions commerciales pour garantir le respect des politiques de l'entreprise publies et des engagements pris par les associs et les fournisseurs tiers. Formation Licence, de prfrence en administration des affaires, administration des processus d'entreprise, logistique, droit des affaires, scurit publique ou scurit de l'information. Exprience 3 5 ans d'exprience confirme en matire de rsilience des entreprises, de continuit des activits, de reprise aprs sinistre, de risque oprationnel, de scurit et/ou de gestion des risques. Une exprience dans le domaine des services financiers, des services gouvernementaux COGS, des ressources humaines/de la paie ou de l'externalisation des processus d'entreprise est un plus. Une exprience dans des entreprises multinationales ou multidivisionnelles est un atout. Comptences Gnrales Comprhension gnrale des fonctions du cycle de vie du client, y compris les ventes, la mise en uvre et les services continus. Sens de l'organisation, gestion du temps, rsolution de problmes, tablissement de priorits, fixation d'objectifs, leadership et motivation, ngociation, relations interpersonnelles, communications verbales/crites et gestion des ressources humaines. Travaille bien sous pression et dans le respect des contraintes de temps et de budget. Collaborer efficacement avec des entits interfonctionnelles dans l'ensemble de l'entreprise. Position Manager of Business Resiliency and Non-Financial Risk Job Purpose Coordinates and provides support to all Canadian Segments and their related personnel, responsible for Business Resiliency functions including Business Continuity, Disaster Recovery and the management of Non-Financial Risks. Incumbent will develop, support and coordinate strategy, standards, training, action plans, and reporting for the successful implementation of a Canada Resiliency Platform and assist in developing and maturing ADP Canadas non-financial risk management framework including Key Risk Indicator (KRI) development, reporting and monitoring. This position will drive standardization, effective analysis, communication and planning, while assisting and leading the organization through its business resiliency and business continuity program planning and execution. Key Duties/Tasks Supports and administers as directed, corporate wide platforms for standardizing, measuring, storing, and overseeing the execution of Business Continuity plans developed and maintained by corporate, divisional, and business unit BCP experts. Supports, provides guidance on the communication of corporate crisis management policies, standards, plans, and operational support platforms for all events that affect business units across Canada. Develops and incorporates best-practices; executes global training standards and programs for business continuity, business resilience, operational risk and like disciplines as needed to ensure the appropriate level of practitioner excellence across Canada. Monitor and analyze internal and industry trends to address risks and proactively address them. Assist in regulatory gap assessment and roadmap implementation: Implement new or updated regulatory requirements starting by performing gap assessments, building roadmaps, and translating regulatory requirements into business and controls requirements. Improve and advise on the design of non-regulatory internal controls and monitor their effective implementation as needed, using standards, policies, procedures and Key Risk Indicators (KRIs). Liaise and assist in the implementation of new or updated regulatory requirements and translating regulatory requirements into business and controls requirements. Assist in driving a data governance framework including policies, procedures, and standards for managing the organizations data assets. Collaborate with other risk management functions and business areas, such as Information Security and Internal Money Movement to ensure a holistic approach to risk management. Support and enhance, summarized and detailed metrics on Business Resiliency status, readiness, crisis and incident reporting, and oversee gap analysis and controls assurance program reviews as necessary in areas critical to the operating effectiveness of Canadian Segments. Work with the Security Communications and Training organization to publish the Business Resiliency process, security champion lists and escalation trees. Define requirements for the Internal Audit organization to evaluate the effective resiliency programs within the business units/divisions to ensure compliance with published corporate policies and commitments by associates and third-party vendors. Education Bachelors degree, preferably in Business Administration, Business Process Administration, Logistics, Business Law, Public Safety, or Information Security. Experience 3-5 years of proven business resiliency, business continuity, disaster recovery, operational risk, security and/or risk management experience. Background in financial services, government COGS services, HR/payroll, or business process outsourcing is a plus. Experience in multi-national / multi-divisional corporations a plus. Generic Skills General understanding of the client lifecycle functions, including sales, implementation and ongoing services. Organizational direction, time management, problem-solving, prioritization, goal setting, leadership and motivation, negotiation, interpersonal relations, verbal/written communications and human resource management. Works well under pressure and within time/budget constraints. Collaborate effectively with cross-functional entities across the enterprise. Benefits Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws. A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a downtoearth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADPs operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADPs culture and our full set of values. #J-18808-Ljbffr