Job Title

Part Time Technology & Facilities Coordinator Toronto, CAN Purpose Overall, this part-time role is responsible for managing the technology support, facilities oversight, and employee experience needs for an assigned office/offices. Partnering with office leadership and Agency Operations to deliver an outstanding employee and client experience that exemplifies our Cheil Agency Network standards. Responsibilities Technology Support (60% of Role) Daily/Weekly Operations Provide world-class detail-oriented technology support for everyone in the assigned office. Assist in the deployment and maintenance of computers, loaner laptops, peripherals, software applications, and other tech devices. First-tier support and troubleshooting for all laptops, desktop hardware, business software, audio/visual, teleconferencing/videoconferencing equipment, televisions, monitors, projectors, recording equipment, speaker sets, digital cameras/camcorders, printers, and network troubleshooting. First-tier support for the assigned offices All-Agency, client, and new business meetings, including audio, video, and presentation equipment support and management. Set up and tear down technology equipment for All-Agency or client meetings/visits, as needed. Manage technology ticket queue (for assigned office), including escalating issues to Technology department leadership when necessary. Assist with new hire technology onboarding. Maintain Agency print zones, including stock of paper, toner, and supplies. Monthly/Annual Operations Assist with maintaining an inventory database of computers, peripherals, and software. Maintain any new business travel equipment. Office Supplies and Catering Management/Support (30% of Role) Provide food and beverage service for the assigned office. Perform a logistical event coordinator for all agency events, client-related meetings, and agency-sponsored events. Daily beverage and supply set up in Agency service areas (various coffee, teas, etc.). Familiar with food policy, catering guidelines, and procedures for ordering and setting up food and beverage requests. Process all food requests to vendors per catering and budget guidelines outlined by Operations leadership. Maintain organized and stocked kitchens and storage closet, e.g., cabinets, drawers, paper products, coffee, tea, sugars, etc., and stocked office supply closet, e.g., paper, writing utensils, filling materials, etc. Create a weekly grocery list and office supply list to purchase and order all needed supplies. Establish and maintain relationships/direct contact with vendors and caterers. Provide set up and clean up for Pub Wednesday, office lunches/events, and client visits/meetings; follow-up post-meeting to ensure the office is returned to CAN standard. Weekly clean out of the fridges. Garner ongoing feedback from employees to improve the inoffice experience. Process all invoices and track spending per Operations Department guidelines. Communicate the weekly plans and needs of the office to the office leadership. When needed, responsible for maintaining, scheduling, and sharing an office events calendar with office leadership. When needed, assist Agency Operations with a variety of tasks for Agency functions or special projects, e.g., community volunteer days. Office Facilities Management (10% of Role) Provide excellent customer service to all levels of the Agency in interaction and resolution. Assist with overall new hire onboarding, partnering closely with People, IT, and Operations to ensure all incoming employees have the proper equipment, working spaces are set up, and all questions/issues are addressed timely and thoroughly. Lead team member for moves within and of the assigned office. Serve as a direct contact for facility-related vendors, e.g., building management, cleaning crew, office security, HVAC, etc. Manages office vendor payments, including creation of Purchase Orders. Knowledge of access systems, responsible for issuing access for employees, guests, and vendors. Manage inventory of access system fobs and storage unit access/keys. Knowledge of parking policies for the assigned office and responsible for addressing any employee questions or troubleshooting any issues. Responsible for escalating facility issues (HVAC, water, plumbing, electric, etc.) to Operations leadership and contacting/managing proper vendors to address any issues. Primary point of contact for guests and visiting colleagues from other office locations. Pick up, sort, and distribute mail and packages to every employee; arrange pickup logistics as needed. Complete walkthrough of the facility several times a day, making certain space functioning and organized; detailed concentration on conference rooms for technical issues and overall organization. Maintain floor plans and seat assignments in partnership with assigned office leadership. Upkeep furniture placement ensures its location, i.e., seating in conference/meeting rooms, empty offices, etc.; replace what is missing, what has been moved, etc. Knowledgeable of the policies outlined in the CAN Handbook. Professional Skills & Knowledge Expert with Mac, Windows, iOS, and Android devices. Expert with multiple types of hardware, including laptops, desktops, and mobile devices. Demonstrated expertise with client software, including examples such as Microsoft Office and Adobe applications. Experience with printer and copier maintenance/management. Selfmotivated and willing to expand knowledge. Ability to manage time well and meet deadlines. Capability to work on simultaneous projects and meet tight deadlines. Shows expert skills in writing and speaking to effectively provide knowledge as well as increase the levels of understanding and acceptance among a wide range of audiences. Experience Ideal candidate has 2+ years of demonstrated technology experience; comprehensive handson technical troubleshooting experience. Hospitality and/or catering experience and working in an advertising agency is a plus. Excellent interpersonal, customer service, and organizational skills, plus the ability to effectively interface with clients, employees, and vendors. Salary Range Our estimated compensation for this role is $32/hr CAD. Right To Work In Canada You must be authorized to work in Canada for any employer. At this time, we are not sponsoring or providing assistance with obtaining work authorization. Equal Employment Opportunity McKinney is a place where everyone can grow. Studies have shown that marginalized communities such as women, LGBTQ+ and people of color are less likely to apply to jobs unless they meet every single qualification. However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We are in the office Tuesday/Wednesday/Thursday on a hybrid schedule. We look forward to meeting you! Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below selfidentification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in McKinneys Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. 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