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Sales Engineer, SMB Location: Ottawa, ON | HybridDepartment: Sales EngineeringDepartment Leader: Rmy Gostiaux | Director of Sales EngineeringType: Permanent | Full-Time About Solink At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonalds and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. Were growing rapidly, earning industry recognition, and scaling with purpose. Weve been recognized by Deloittes Fast 50 and Fast 500, Business Intelligence Group, and as one of Ottawas Best Places to Work. And were just getting started! The Role At Solink, our SEs are core contributors to the success of our customers and sales organization. This role is rooted in the presales cycle, with a focus on driving value through discovery, storytelling, and tailored solution design. You will work in close partnership with Account Executives (AEs) to uncover customer needs, deliver compelling demos, and build solutions that align with both business and technical requirements. You will not be responsible for implementation or technical support. We are looking for individuals with a strong sales mindset and technical aptitude. The ideal candidate may come from an AE background and be eager to shift into a more technical and consultative role. What Youll Do Partner with AEs during discovery to qualify deals by uncovering true customer needs, constraints, and buying drivers Own the technical narrative in sales conversations, ensuring a seamless transition from discovery to demo to solution proposal Deliver compelling, valuebased demos that tell a clear and impactful story Design and present Solink solutions that directly address the customer's environment, challenges, and goals Actively participate in sales calls and web conferences, and lead when appropriate to guide the technical conversation Provide clear documentation of technical requirements, constraints, and scope for handoff to deployment teams Contribute to quota attainment and revenue growth through your direct impact on deal progression Stay current on industry trends, relevant technologies, and Solink product capabilities to continuously elevate customer conversations What You Bring MustHave: Experience in sales, preferably as an Account Executive or in a customerfacing technical role Strong understanding of technical concepts with the ability to learn and apply them quickly Exceptional communication and storytelling skills, especially in live demo environments Ability to simplify complex technical ideas for nontechnical audiences A consultative, customerfirst mindset with a passion for solving real business problems Strong collaboration habits: you value partnership with AEs and the broader gotomarket team Comfortable operating in a fastpaced, growthoriented environment NicetoHave: Familiarity with tools like Hubspot, Confluence, and Google Workspace Previous experience in video surveillance, SaaS, or physical security industries Bilingual in English and French Experience working with networking or cloudbased architecture Security Requirements Candidates must undergo a criminal records check upon hire; Be a Canadian Citizen, or eligible to work in Canada; Be willing to comply with Solinks own security policies and standards. Our Values We do things the Solink way: Act with URGENCY Our customers move fast, so we do too. Deliver with QUALITY We sweat the details and hold a high bar. Win with TEAM No egos. Just outcomes, built together. Lead with TRUST We earn it through clarity, consistency, and care. These arent just wordsthey shape how we hire, lead, and grow. Why Solink? Were not just building tech - were building a place where great people do great work. Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and were upfront about whats required. Meaningful equity: Every fulltime, permanent employee has a stake in our growth. Comprehensive benefits: A stellar benefits package, ensuring youre fully supported with anything you need. Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar together. Candid culture: Clear expectations, honest feedback, and no politics. Social connection: From Solearns to Solinko and Solunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Heres a general idea of what to expect: Intro call with our Talent Partner: 45 Minutes Interview with our Director of Sales Engineering: 60 Minutes Practical Assessment Interview with our Director of Sales Engineering: 60 Minutes References, Offer & Onboarding Please note: this is subject to change at any point in the recruitment process based on the needs of the business. How to Apply Submit your resume and a short cover letter via our Careers Page. Let us know what excites you about this role, and how youd help move Solink forward. Solink is an Equal Opportunity Employer. Were committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know. #J-18808-Ljbffr