Job Title

Service Professional TELUS Get ready to be blown away! Our highperforming Customer Solutions Delivery team at TELUS is revolutionizing the future by connecting homes and businesses across Canada to our lightningfast TELUS PureFibre network while driving revenue growth. We're looking for sales champions with technical expertise who thrive on exceeding targets and delivering exceptional service installations. Our mission is to maximize customer value where our customers can truly thrive, and we're doing it together with our amazing colleagues across TELUS. Impact & Role As a Service Professional, youll be a frontline sales champion and technical expert in the community, serving as a trusted advisor in our customers homes. With your exceptional customer service and sales skills, you will help our customers fully experience the benefits of our growing suite of products and services. Youll set customers up with services, provide onsite support, and drive future growth for TELUS by highlighting sales opportunities designed to help our customers get the most out of their TELUS experience. Youll educate customers facetoface on both new and existing products in their homes, all while increasing sales and customer satisfaction. Desired Attributes Combines technical aptitude with sales passion and gets energized by exceeding targets. Loves solving technical challenges while identifying opportunities to grow customer value. Thrives on building customer relationships through expert service delivery and consultative selling. Benefits We know that our success is tied to the people we hire. Starting your career with TELUS includes an hourly wage of $27.70 plus sales commissions, annual bonuses, and regular increases. The hourly wage includes a base wage of $25.70 with an additional $2/hour for the recognized skill of Aerial Outside Plant Climbing (telephone pole climbing). We will provide extensive training, employee share purchase plans, service discounts, and additional health and dental benefits. Youll have the chance to create a longterm career with a leadingedge team that strongly believes in our social purpose and giving back to the communities in which we work, live and serve. Qualifications Passionate about sales with proven ability to exceed targets through technical expertise. Excel at consultative selling and can turn service calls into sales opportunities. Driven by solutionsbased selling and enjoys recommending products and services that will make customers lives easier. Natural technical aptitude and passion for technology, with proficient knowledge of consumer electronics. Thrives on objection handling and builds trust through technical competence. Works collaboratively in team environments while operating independently with minimal supervision. Strong problemsolving skills and maintains high performance under time constraints. Has normal colour vision required to work with colourcoded wiring. Can handle physically demanding workload including standing, lifting, climbing ladders, bending, crawling in confined spaces, and working in various indoor/outdoor environments. Flexible and able to work various shifts: days, evenings, weekends, statutory holidays, to meet business needs and customer availability, with the possibility of outoftown assignments. Fluent in English with a clear, genuine and persuasive communication style; additional languages are beneficial. Professional written and oral communication skills. Enjoys continuous learning and can learn formally and informally in a dynamic environment. Can meet applicable testing requirements. Requirements Proven customer service AND sales experience. Clean and valid full Class5 Drivers License or other provincial equivalents; drivers abstract needed. Completed a minimum of Grade11 Math; transcripts and/or diplomas required. Great to have Any previous experience and/or education in telecommunications or security would be an asset. Seniority level Not Applicable Employment type Fulltime Job function Other Industries IT Services and IT Consulting, Telecommunications, and Utilities Referrals increase your chances of interviewing at TELUS by 2x. #J-18808-Ljbffr