Job Title

Director of Product Design - Toronto, Canada Toronto, Canada Location: Remote (Toronto, Canada) Type: Contract About Us Were scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles dont insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time. Our clients missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact. Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down. We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same. Role Overview We are looking for a Director of Product Design who thrives on doing, not just managing. This is a handson role where youll touch everything from email newsletters in Mailchimp to social posts, printed vinyl banners, charts in Figma, highfidelity website design, and brand system implementation often in the same day. We are a flat organization without ego : if you think youre too good to work on a social post, this is not the place for you. Our timelines are fast often sameday turnaround and our standards are high. Youll be expected to work with detail and precision, support content creation (copy, storyboards, art boards, blog drafts), and leverage AI tools to enhance both the creative and the writing. Please note: This role requires applicants to be able to work standard business hours aligned with the Eastern Time (ET) zone. Responsibilities Lead Creative Design Partner with company leadership to drive Human Agencys creative vision across brand, web, and digital experiences. Design and deliver creative assets across mediums, from websites and brand systems to campaign collateral, guiding projects from concept through launch with consistency, quality, and impact. Design and refine AIenabled marketing content and experiences, edit and elevate copy from AI assistants while harnessing generative tools to deliver personalized campaigns, adaptive creative assets, and onbrand storytelling at scale. Solve problems through existing design patterns or facilitate problem solving through new patterns. Identify and, when necessary, manage additional design support from staff or contractors, while remaining a handson creative first and foremost. Lead Agency Branding, Graphic, and Web Design Lead development and implementation of all graphic design creation for clients and Human Agency. Lead and manage content strategy for both smallscale and largescale projects, harnessing strategy, digital and brand design, and compelling content. Create visual identities for a variety of clients, from concept through deployment and work with external branding consultants as needed. Create or support creation of all necessary visual elements, style guides, and editable templates for new brands, including but not limited to: logos, web interfaces, print materials, packaging, lower thirds, subtitles, titles, animation styles, social templates. Collaborate with a crossfunctional team to scope project goals and concepts, and lead design execution. Scope all creative projects and support fulltime and freelance creative team to execute, creating content independently as needed. Execute all web design with support of crossfunctional team members. Support Video Production Coordinate video production by engaging internal teams, account leads, and freelance partners to ensure highquality, compelling content. Incorporate authentic and compelling content throughout all deliverables as appropriate. Develop visually stunning mobile and desktop web designs with excellent user experience for clients and for Human Agency. Qualifications 8+ years of professional design experience, including at least 3 years designing consumer products for mobile and web. Proven ability to design and deliver responsive websites, webbased applications, and visual identities across diverse sectors. Experience managing crossfunctional teams of varying levels of experience. Fluency in most of the following: Adobe Creative Suite, Squarespace, Sketch, Figma, wireframing, and collaboration tools. Extraordinary attention to detail and ability to project manage effectively. Additional Experience Portfolio demonstrating a range of challenging projects across all stages of the design process: research, prototyping, and visual aesthetics. Commitment to championing usercentered design principles and methodologies. Collaborative and passionate about design, with strong and positive teambuilding skills. Openness to a wide range of client work, with a focus on missiondriven efforts for the greater good. Compensation This role offers a competitive base salary with performancebased bonuses. Final compensation will vary based on experience, performance, and location. Why Join Human Agency At Human Agency, were building something different a team of thinkers, builders, and changemakers who believe in the power of purposedriven work. Youll have the autonomy to lead, the resources to succeed, and the chance to grow alongside a company creating meaningful impact for people and organizations across sectors. Equal Opportunity Commitment Human Agency is proud to be an Equal Opportunity Employer. We value diverse backgrounds, perspectives, and experiences and strive to build an inclusive culture where everyone feels welcomed and empowered. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below selfidentification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Human Agencys Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A 'disabled veteran' is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a serviceconnected disability. A 'recently separated veteran' means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. 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The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your major life activities. If you have or have ever had such a condition, you are a person with a disability. 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