Job Title

Key Responsibilities Account Ownership & Strategy Lead the Amazon account strategy in collaboration with the eCommerce team to achieve mutually beneficial outcomes and long-term growth. Set internal and external priorities for Amazon, preparing and leading negotiations with the customer. Manage pricing strategy, promo mechanics, and promotional calendars to deliver growth while protecting brand equity and profitability. Revenue, Trade & P&L Management Own the planning and execution of revenue and trade plans to meet net sales, profit, and share objectives. Manage account P&L, including trade spend, margin, and investment efficiency, ensuring ROI-driven decision-making. Optimize profitability through ASIN-level analysis, chargeback control, and continuous performance improvement. Amazon Operations & Day-to-Day Management Oversee daily operational tasks including sales reporting, promotion set-up, order management, and catalogue accuracy. Coordinate with Supply Chain and 3PL partners to ensure high service levels, avoid out-of-stocks, and manage inventory health. Forecast volume using market insights, sell-out data, and internal analytics to identify risks and opportunities. Collaborate with Supply Chain to improve forecast accuracy and operational efficiency, including management of Amazon Vendor processes. Category, Competitor & Performance Analysis Analyze promotional effectiveness, traffic, conversion, and share to guide future planning and optimize investments. Leverage POS data tools (e.g., Luminate, POL) and syndicated data platforms to generate actionable insights and recommendations. Digital Merchandising & Content Develop and execute digital merchandising strategies to increase traffic, visibility, and conversion (e.g., carousels, A+ content, brand stores, and PDP optimization). Own content planning and coordination, ensuring brand guidelines and messaging are consistent and optimized for Amazon. Partner with internal and external stakeholders to continuously test, learn, and improve digital shelf performance. Optimize paid and organic placements for Naos brands, maximizing ROI and aligning with brand and commercial priorities. Track campaign performance and implement optimizations based on data-driven insights. Collaborate closely with marketing, trade marketing, supply chain, finance, and media teams to deliver integrated plans for Amazon. Represent the Amazon customer voice internally, influencing innovation, pricing, and portfolio decisions. 58 years of experience in account management, customer development, or eCommerce sales. ~ Experience in CPG and/or beauty/fashion retail account management strongly preferred. ~ Proven success managing Amazon (Vendor and/or Seller) with a strong, demonstrated track record of sales and share growth. ~ Solid experience in forecasting, P&L management, trade budget ownership, and 3PL coordination . Analytical & Data-Driven: Strong data analytics capabilities; comfortable working with large data sets and translating insights into clear actions. Proficient in Excel, POS data tools (e.g., Luminate, POL), and syndicated data platforms. Commercial & Negotiation Skills: Strong negotiation skills with experience leading customer meetings and joint business planning. Ability to balance top-line growth, profitability, and brand equity. Strong cross-functional collaboration skills, working effectively with marketing, supply, finance, and media teams, as well as external partners and agencies. Highly organized, with strong attention to detail and the ability to manage multiple projects and deadlines.