Avari Wireless is a global leader in advanced in-building wireless coverage solutions, which designs and manufactures Distributed Antenna Systems (DAS) for both private LMR and public safety applications. Avari''s innovative digital DAS solutions enable responder agencies to communicate effectively indoors during emergencies, providing high reliability and high system performance. Our advanced DAS systems support current and future private and public safety communication requirements in complex venues including subways, railway tunnels, airports, stadiums, utilities, large building campuses and more. At Avari Wireless, we make the industrys most advanced, versatile, and reliable all-digital Distributed Antenna System (DAS) extending Public Safety and Land Mobile Radio coverage indoors and outdoors in almost any environment.Our integrated digital RF distribution architecture brings intelligence to every element in the network and it is ideal for mission critical applications. We are looking for a talented Inside Sales Specialist to join our growing team and make their mark in a fast-paced, professional, and fun environment. As an integral member of our sales team, your strong communication and customer engagement experience will play a fundamental role in developing business and delivering effective wireless solutions to key customers. Respond to customer sales enquiries in a timely and accurate manner Assist with building and maintaining credible customer relationships Developing sales leads from tradeshows, company database and online search resources Support Sales organization in pre-sales and post-sales activities including customer communications, event promotion and follow-up Making outbound calls to potential customers, understanding and interpreting customer requirements, providing technical information to both clients and internal support teams Initiate customer requirements definition (qualify leads) and help drive discussions with technical team internally (through quote and proposal fulfilment) Interact with Sales and Marketing team to support sales presentations and marketing campaigns, including researching and identifying potential customers Participate as a technical sales resource at trade shows and conferences (as required) Occasional travel within North America may be required Assist with coordination of online customer training courses Strong communications, presentation and writing skills in a customer-focused environment Good technical background and passion to build a career in the wireless industry Excellent interpersonal and analytical skills, with ability to build and maintain credible relationships with customers and cross-functional teams Strong analytical skills and ability to understand and clarify customer enquiries Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue 5+ years inside sales support experience in mobile communications. Proficient in MS Office: Word, Excel, PowerPoint and Teams ~ Bachelors degree in engineering, business, marketing, or related discipline preferred Remote: Ontario, Canada (but also consider remote position for candidates that can work Eastern Time zone) Continued opportunities for career advancement (opportunity to transition to outside sales position) Extended health care with Employee Health Spending Account
Job Title
Sales Associate Customer Service