Position: Full-Time Dispatcher Shifts: Operations Coordinator This position is responsible for being the liaison between the customers and the drivers to ensure pickups and drop-offs are done in a timely fashion and customer inquiries are handled professionally and accurately. Responsibilities: -Coordinate and manage drivers'' trip and daily schedules -Communicate with drivers to ensure all pickups and deliveries are done in a timely fashion and handle any of their issues or problems causing delays. Dispatch loads to driver according to drivers'' hours and profile. -Responsible custom clearance and creating Border crossing ACI/ACE Manifest Working knowledge of Bonded Shipment, Produce, Hazmat and CSA an FAS loads -Answer all incoming inquiries regarding pickups and deliveries Assist customer inquiries. -Maintain data entries to ensure accurate records. -Other duties as assigned by the Manager Requirements: -Strong communication skills -Ability to work independently and with little direction -Must be a team player committed to maintaining desired service levels -Exhibit a sense of urgency and be able to demonstrate the ability to solve problems and willing to work in a fast-paced environment Job Types: Full-time, Permanent Pay: $40,000.00-$69,194.74 per year Benefits: Dental care Extended health care Paid time off Experience: dispatching: 2 years (required) Work Location: In person
Job Title
Experience Operations Dispatcher