Job Title

Job Overview At Serene Pilates, we''re expanding our community and looking for a warm, reliable, detail-driven Concierge Closer to support our evening operations 34 times per week. This role anchors the end-of-day experience. Ensuring our members feel cared for, our space feels calm and restored, and the studio transitions smoothly into the next morning. If you''re someone who creates ease for others, thrives in a wellness environment, and takes pride in thoughtful, organized work, you''ll feel right at home here. What You''ll Support Evening Closing Rhythm Reset the studio with intention: tidy equipment, manage laundry, restore the lounge, and prepare the space so it feels fresh and welcoming for the opener. Member Check-In & Care Greet guests with warmth, guide them through check-in, respond to questions, and offer support with a composed, helpful presence. Membership & Studio Inquiries/ Payments Share information on class packs, memberships, and policies in a clear and approachable way. Processing retail transactions in studio. Communication & Updates Notify members of any class changes or schedule adjustments with clarity and professionalism. Studio Presentation Uphold Serene''s standards for cleanliness and atmosphere, ensuring every corner feels calm, organized, and ready for the next day. Who You Are Naturally warm, welcoming, and composed Detail-oriented and able to follow consistent studio procedures Confident communicating with members in person, by phone, text, and through email Comfortable working independently during evening hours with managerial support. Reliable, organized, and aligned with a hospitality-driven environment Experience in fitness, pilates, wellness, hospitality, or customer service is an asset but not required. Position Details Part-Time Seasonal (JanuaryApril, with potential extension) Evening availability required approximately 34 shifts per week Typical closing shift currently is 5:00PM9:00 PM (dependent on class schedule) Why Serene Pilates You''ll be joining a thoughtful, community-driven studio designed to make people feel grounded, supported, and inspired in their movement journey. Our team operates with kindness, clarity, and purpose. Each role is contributing to the calm, elevated experience our members love here at Serene Pilates. Job Types: Part-time, Seasonal Contract length: 4 months Pay: From $19.00 per hour Expected hours: 15 20 per week Benefits: Company events On-site gym On-site parking Store discount Wellness program Application question(s): Are you able to work evening closing shifts (typically 5:00 PM9:00 PM) at least 34 times per week? Are you comfortable working independently and managing end-of-day closing duties in a studio setting? Do you have reliable transportation to Scarborough (Morningside area) for evening shifts? Are you available to begin training in early January? Work Location: In person