Job Title

Field Recreation Inc. (FRI) owns and operates a growing portfolio of multi-sport facilities across the Greater Toronto Area. The Real Estate Developer & Operations Manager is a senior, hands-on leadership role focused exclusively on FRI facilities. This role is responsible for the day-to-day facility operations, staff leadership, community partnerships, contract and rental management, and driving utilization and profitability across all FRI venues. The position requires a strong on-site presence, practical operational judgement, and the ability to build trusted relationships with user groups, schools, and community partners. Facility Operations & Performance Oversee daily operations across all FRI-managed facilities Ensure facilities meet high standards of safety, cleanliness, presentation, and customer experience Manage facility schedules, staffing plans, and daily operational workflows Oversee maintenance planning, preventative maintenance schedules, repairs, and capital projects Identify operational risks and implement solutions to minimize downtime and service disruption Staff Leadership & Accountability Directly manage the Facility Maintenance Manager and onsite facility staff Set clear expectations, responsibilities, and performance standards Provide regular on-site supervision, coaching, and performance feedback Ensure staff compliance with safety protocols, operational procedures, and company standards Build a culture of professionalism, ownership, and accountability at each facility Facility Utilization, Rentals & Revenue Growth Drive increased facility utilization by sourcing and securing new user groups, leagues, clubs, schools, and training providers Act as the primary point of contact for facility rentals and partnerships Manage the full rental lifecycle: inquiries, negotiations, contract creation, scheduling, execution, and renewals Identify underutilized time slots and proactively develop strategies to monetize them Community & Partner Relationships Develop and maintain strong relationships with schools, municipalities, community organizations, and local businesses Represent FRI within the community as a professional, relationship-driven operator Support community events, tournaments, and special bookings hosted at FRI facilities Financial & Operational Oversight Monitor facility-level P&Ls, usage reports, staffing costs, and maintenance expenses Budgeting, forecasting, and cost-control initiatives Provider operational input into the long-term capital planning and facility investment decisions Systems, Processes & Continuous Improvement Implement and maintain operational systems including checklists, maintenance logs, and reporting tools Standardize operation procedures across facilities to ensure consistency and efficiency Identify opportunities to improve workflows, reduce inefficiencies, and enhance the customer experience Qualifications & Experience years of operations or facility management experience, ideally in sport, recreation, or multi-site environments Proven experience managing staff and holding teams accountable in an on-site setting Experience managing contracts, rentals, and external user groups Comfortable working evenings and weekends as required by facility schedules Compensation: Competitive based on skills and experience