Job Title

About us Cornwall Spine Care Plus is a team of healthcare professionals working under one roof with one shared vision exceptional patient care We are looking to hire an office assistant/receptionist that can fully embody our patient center approach. Position Summary: The office Assistant is responsible for a wide variety of office duties in support of the treating chiropractor ( and other practitioners) and general office function. Major Responsibilities Aid chiropractors and physiotherapist with modality treatments such as IFC, therapeutic laser, heat application, etc (training supplied) Greet and manage patients in a professional and caring manner Responds to telephone, e-mail, and in-person inquiries from patients and associates, including booking appointments Types forms, letters, reports, and memos as necessary Obtain, interpret and explain insurance coverage to new & returning patients Accepts and records payments Clinic laundry, tidying, and organizing Organizes, maintains, and coordinates office records and files in their proper locations Billing insurance companies Other duties as assigned by chiropractor to help provide optimal patient care Requirements Working experience in related customer service field Must have a driver''s license or a reliable form of transportation Exceptional attention to detail Ability to multi-task and prioritize effectively in a fast paced environment Ability to take initiative Ability to maintain confidentiality Excellent customer service skills, friendly, outgoing, and willingness to contribute to a team Ability to maintaining filing systems and databases, and records software Superior telephone manners and strong interpersonal skills Above average written and verbal skills to communicate with all levels of the organization Strong customer service skills Strong written and oral communication skills and listening skills Excellent attendance record (with ability to provide references) Ability to adapt quickly to new software Previous experience in a similar clinical setting would be considered an asset Bilingual would be an asset Experience with direct billing portal is considered an asset Job Type: FULL TIME Education: high school diploma, college diploma would be an asset Required license or certification: Driver''s License Job Types: Full-time, Permanent Pay: $20.00-$23.00 per hour Ability to commute/relocate: Cornwall, ON K6J 3S7: reliably commute or plan to relocate before starting work (required) Language: French and English (preferred) Work Location: In person