Education: Exprience: Education Secondary (high) school graduation certificate Tasks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Experience 1 year to less than 2 years Employment terms options Flexible hours Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 40 hours per week
Job Title
user support technician