Job Title

Position Summary The Service Advisor is responsible for delivering an exceptional customer experience by accurately documenting vehicle concerns, recommending maintenance and repair services, and managing repair orders from start to finish. Key Responsibilities Greet customers and act as the main point of contact in the service department Perform vehicle walk-arounds and document concerns accurately Open, manage, and close repair orders in the DMS Recommend required and preventative maintenance based on OEM guidelines Communicate repair status clearly with customers and internal teams Review completed work and explain invoices at vehicle delivery Meet performance targets for sales, CSI, and productivity Qualifications Previous automotive service or customer service experience preferred Strong communication, organization, and sales skills Ability to work in a fast-paced environment Basic mechanical knowledge is an asset Experience with dealership software (PBS, CDK, Reynolds, etc.) an asset Valid driver''s license Compensation Competitive pay plan with commission/bonus opportunities Benefits available after probation (if applicable) Job Type: Full-time Pay: $20.81 per hour Expected hours: 42 per week Benefits: Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Work Location: In person