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POSITION: Agency Manager REPORTING TO: Leadership Team LOCATION: Hybrid - 75%Windsor office (Windsor, NS) + 25% work from home START DATE: February 1, 2026 APPLICATIONS ACCEPTED THROUGH: January 2, 2026 ABOUT THE AGENCY MANAGER POSITION Maverick XM is growing, and we''re ready to welcome a dedicated Agency Manager to bring structure, clarity, and consistency to our operations. This role is essential for supporting our Account Managers, strengthening internal workflows, and ensuring seamless delivery across all client accounts. If you excel in orchestrating people, processes, and deadlines and thrive in a fast-paced experiential marketing environment, this role places you at the operational heart of our company. YOU''RE PERFECT FOR MAVERICK XM IF YOU Take ownership and bring solutions; you don''t wait to be told what''s broken. Thrive in a collaborative, high-energy environment where no two days look alike. Love bringing order to chaos, building structure, and keeping teams aligned. Communicate clearly, proactively, and professionally. Maintain accountability with kindness and firmness. Anticipate needs and problems before others see them. Care deeply about client experience and how internal operations support it. Are self-directed, driven, and committed to excellence. Value fun, innovation, and inclusivity in your work environment. Believe great work is a mix of creativity, detail, and strong leadership support. 5 years of agency management experience/working in marketing environments TOOLS WE USE MS 365 Teamwork Connecteam Shared Calendars Zoom Asset libraries & internal resource folders RESPONSIBILITIES Workflow Oversight & Delivery Continuity Monitor deadlines and project progression across all accounts Track deliverables and ensure smooth handoffs Remove bottlenecks and escalate only when necessary Maintain visibility on workloads and priorities Internal Coordination & Resource Alignment Liaise between Account Managers, creatives, vendors, and internal partners Assign tasks and consolidate information across teams Maintain clear communication pathways Quality Assurance & Review Review deliverables for completeness, accuracy, and alignment Flag inconsistencies before client review Maintain brand and quality standards Systems, Tools & Asset Management Maintain organized shared drives and project folders Ensure consistent use of PM tools Maintain templates, SOPs, and documentation Meeting Support & Communication Cadence Support Account Managers with meeting structure consistency Maintain clean communication channels Ensure leadership receives only authority-level escalations Issue Management & Escalation Filtering Identify risks early and propose solutions Handle operational issues independently Escalate only when strategic or authority decisions are required About Us: With 30 years of industry experience, we''ve honed our expertise right here in our region. We''re not just well-versed in Atlantic events; we practically wrote the book on them We don''t rest on our laurels; we continually innovate to deliver fresh, engaging, and industry-leading experiential work. Our Mission: To deliver experiential excellence, forge brand connections, and create brand loyalty. Core Values: Innovation. Integrity. Influential. Inspiring. Informative. Inclusive. SALARY RANGE $75,000-$85,000 + performance bonus BENEFITS Medical & Dental Benefits $500 Wellness spending account RRSP Matching 2 weeks paid vacations + week off between Christmas and New Years Company laptop and cell phone provided Flexible work schedule APPLY VIA LINKEDIN BY JANUARY 2, 2026 Or email resume and coverletter to MAVERICK XM 40 Water Street, Suite 206 Windsor, NS B0N 2T0