Job Title

Dispatcher - Part-Time Cold Lake Bus Lines is currently seeking a part-time Dispatcher to join our team in Cold Lake. Responsible for scheduling / coordinating our team of school bus drivers, this position is tailor-made for an industry professional with a focus on customer service and passenger satisfaction. This is a part-time position; the shift is Monday through Friday from 2:00 pm - 6:00 pm. Qualifications Previous experience in an administrative or customer service role Experience in the school bus industry an asset Good knowledge of Cold Lake, Bonnyville and surrounding area Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacy Ability to handle stressful situations in a composed manner Customer service focus Expertise in organizational planning and problem solving Computer proficiency in Microsoft Word, Excel and Outlook Principal Duties and Responsibilities Ensure that drivers and staff are treated in a fair and consistent manner using the guidelines and rules set down in the Driver''s Handbook and Policy and Procedures manual Delegate appropriate responsibilities Ensure school routes are covered in an efficient and fair manner Assist in answering public and driver inquiries and finding solutions to concerns Ensure all required paperwork/requests is completed in an accurate and timely manner Cover routes as required General office duties as required Job Types: Part-time, Permanent Pay: $18.19 per hour Expected hours: No less than 20 per week Benefits: Company events Employee assistance program On-site parking Work Location: In person