Job Title

CBI Home Health supports people at home and in the community. We are one of Canada''s leading specialized community services, home and integrated care providers , operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Come find out why we have been recognized by Deloitte as one of Canada''s Best Managed Companies for the 15th year in a row. Learn more at Because Your Care Matters. CBI Home Health is looking to hire an Operations Supervisor in the York & GTA Region. Salary Range: The salary range for this position is $65,000 $70,000 per year. Vacancy Disclosure: This job posting is for a Temporary - 1 Year contract Why CBI Home Health? We''re committed to making a difference in people''s lives and that starts with yours. You''ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day. Here''s a closer look at our total rewards and benefits Travel pay and/or mileage reimbursement Reward and recognition programs, including earned-wage access through our partnership with ZayZoon Comprehensive benefits package including extended medical and dental coverage Employee Perks and Discount Programs through our partnership with Perkopolis Employee and Family Assistance Program Paid orientation, training and development with opportunities to grow your career What You Will Do The Operations Supervisor will assist with staff supervision, coaching and scheduling and create a safe and secure home-like environment for clients, families and staff. Operations Supervisor may also provide customer service and intake coordination to referral sources, clients and families and liaise with stakeholders to ensure client schedule and funding needs are met, including completion and maintenance of service agreements . Supervise and provide direction to staff Assist in ensuring that Direct Support Staff are scheduled in the homes Collaborate with Clinical, Operations Managers and Board Certified Behaviour Analyst where applicable to develop monthly activity recreational plan. Collaborate with the Clinical team to ensure follow through on contracted services, including the Individual Support Plan (ISP)/ Plan of Care (POC), and Behaviour Support Plan (BSP) protocols. Assist in ensures adherence to policies and procedures as well as regional licensing requirements. Assist in training and onboarding of Direct Support Staff Provide applicable information to Manager for probation and annual performance reviews and performance improvement plans. Ensures that mandatory and annual training requirements are complete Report workplace injuries Assist Operations Managers to ensure accurate records of house petty cash and the client''s personal Assists with monitoring client''s finances (expenditures, reimbursements, may include reconciling the client''s personal funds at month end). Completes audits as per policy Assists Operations Managers to ensure completion of recreation/activity summaries are completed and submitted. Complete monthly summaries for funder What You Will Need To Be Successful Have a certificate from a related field such as a diploma in Behavior Science, Developmental Service Worker, Child and Youth Worker, Psychology, Social Work and/or equivalent. Bring at least two (2) years of experience in a supervisory or leadership role providing support to youth or adults with developmental disabilities and complex needs Hold a current CPR and First Aid Certificate Hold a valid Class G drivers'' license with clean abstract Provide a clear Broad Sector Screen dated within the last 3 months Provide an initial medical form and an up-to-date Immunization Record Effective oral and written communication skills with proven interpersonal abilities Strong administrative and time management skills is a must Be prepared to participate in Crisis Prevention and Intervention (CPI) Training (de-escalation and physical management training) Be able to provide employee development and coaching in a teamwork environment Ability to be well organized, flexible, detail-oriented and focused on excellence in customer service Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people. CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.