Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture. WHO WE ARE Welove books and all things beautiful We are Canada''s Cultural Department Store Books are our heart and our souland GreatBooks are JUST the Beginning We playby the following rules: We exist to add joy to our customers'' lives each and every time they interact with us and our products Our job is to create joyful moments for our customers We treat each other the way we''d treat a valued friend We inspire each other to do our best work We seek to ignite creativity and innovation every day We give back to the communities in which we operate Job Description * Adding joy to our customers'' lives and finding new, meaningful ways to improve the customer experience * Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about * Sharing your passion for Indigo''s unique assortment of books and life-enriching products, and generating excitement about new products, promotions and programs * Connecting with communities by leading and supporting Indigo events with the highest degree of professionalism * Contributing to Indigo''s amazing team spirit * Using merchandising standards to create a visually appealing, stimulating store Qualifications * Previous employment in retail or the services sector * Have worked in sales or merchandising * Knowledge of Indigo product lines and offerings is an asset Additional Information Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. WELCOME HOME
Job Title
TEST 20210608 CER - Customer Experience Representative