Job Title: Business Analyst Card Payments & Merchant Acquiring Location: Calgary, Canada Type: Contract Job Summary We are seeking an experienced Business Analyst (BA) with deep expertise in Card Payments, Merchant Acquiring, and FIS Switch (IST/Switch) platforms. The role will support a strategic initiative to replace an existing FIS switch with a custom-built payment application . The ideal candidate will bring strong domain knowledge, hands-on FIS upgrade/implementation experience, and the ability to bridge business requirements with complex payment systems. Must Have Skills & Experience Strong expertise in Card Payments lifecycle and Alternate Payments Hands-on Merchant Acquiring experience, including: Switch / Gateway / Processor / Acquirer POS systems Merchant Settlement Systems In-depth understanding of ISO 8583 message formats with the ability to explain and parse transaction messages Experience designing or working on complex, high-volume payment systems Proven Business Analyst experience in payments domain FIS Switch (IST/Switch) upgrade or implementation experience (mandatory) Experience analyzing and documenting as-is and to-be processes in large payment ecosystems Good to Have Understanding of card issuing models (closed-loop cards, network cards) Knowledge of card authorization flows at the card issuer Exposure to multi-network payment routing and authorization logic Bonus Skills Hands-on experience with complex merchant settlements across multiple payment methods Understanding of core banking systems Integration experience with GL systems, SAP, and Salesforce Familiarity with API-driven and cloud-based payment architectures Key Responsibilities Analyze business processes, workflows, and functional requirements across FIS payment domains Work closely with stakeholders to document current-state pain points, user experience gaps, and process inefficiencies Support FIS switch replacement by translating business needs into functional specifications for a custom application Ensure alignment between business requirements and future-state payment solutions Provide payments domain expertise to support roadmap planning and prioritization Collaborate with product owners, architects, developers, and vendors throughout the delivery lifecycle Support UAT, defect triage, and implementation activities as needed About the Platform The current environment uses FIS Global IST/Switch , a high-performance, multi-channel transaction processing platform supporting ATM, POS, mobile, and online payments. The engagement focuses on transitioning from this platform to a custom-built payment solution , requiring strong functional and domain leadership.
Job Title
Business Analyst – Card Payments