Position Title: Afterhours Victim Responder Positions Summary This is a casual/relief position to provide support and coverage to the organization during evenings, weekends and holidays. The role of the Afterhours Victim Responder (Responder) is to respond on-scene or over the phone at the request of the Afterhours Victim Response Supervisor (Supervisor). Calls for service are at the request of police/emergency services for immediate crisis assistance in the event of a crime or tragic circumstance. The Responder is supported by the Afterhours Victim Response Supervisor. Position Salary: The Afterhours Victim Responder is paid a flat rate per on call shift. Salary posted is the flat rate for evening shift. The rate for weekends and statutory holidays is slightly above. Duties and Responsibilities Crisis Response Management Provide on-call response coverage as needed based on the following shifts; o Weekday coverage 5pm to 7am the following day o Weekend coverage 7am until 7am the following day o Holidays 7am until 7am the following day Respond to all request for crisis assistance/service from the Supervisor, police, and/or other emergency services; coordinate crisis response while liaising with ERS, police and/or emergency services. Answers calls from police, and/or other emergency services in the event that the Supervisor is unable to answer. Attend on-scene as requested. Provide crisis intervention, emotional support, practical assistance and referrals to clients. Maintain regular contact with the Supervisor during the call. Debrief with the Supervisor at the end of the call once the call has been completed. Consult with the Supervisor if any unusual, difficult or emergency situation/circumstances arise that require immediate attention. Report all alleged child abuse cases that are suspected on scene immediately to the Children''s Aid Society and forwarded that information to the Supervisor. Report any suspected or confirmed Homicide incidents to the Supervisor. Gather necessary information required to compete reports. Submit all reports following the call. Other duties as assigned. Position Requirements Consent to a Criminal Background Check including a Vulnerable Person Check Ability to maintain strict confidentiality (Oath of Confidentiality to be signed annually) Valid Driver''s License and access to a reliable vehicle; willingness to travel within the catchment area (Nipissing) Degree or Diploma in the Social Services or related field or relevant experience Experience in social services and victim issues Completion of the Victim Services Crisis Responder volunteer training Knowledge of community resources Energetic individual who possesses the ability to deal with high stress and crisis incidents in a calm and soothing manner Strong interpersonal skills and ability to maintain good working relationships with police, staff and other social services providers Excellent decision making, organizational and communication skills Conscientious in completing all necessary documentation Ability to provide non-judgmental, sensitive, emotionally safe services related to volunteers and victims High level of commitment and responsibility *Must be available a minimum of 5 shifts a month and be able to work some holidays such as Christmas, Easter, etc. Job Types: Part-time, Casual Pay: $49.65 per day Benefits: Employee assistance program Flexible schedule Application question(s): Do you have a license and access to a reliable vehicle? Are you bilingual? Work Location: In person
Job Title
Afterhours Victim Responder