Parts Sales Associate - Oshawa Location About Us: Gincor Werx is an industry leader in high-quality vocational vehicles including dump vehicles, snow plows, trailers, and various other equipment. Gincor has been ranked as One of Canada''s Fastest Growing Companies for five consecutive years with GROWTH 500 and is certified as a one of Canada''s Best Manufacturing Companies to work for by Great Place to Work GPTW Canada. With four decades of success in Central Canada, we offer incredible opportunities for professional advancement and growth. Duties and Responsibilities: Provide correct parts to mechanics for shop work orders Identify growth opportunities, upsell parts/services, and cross-sell complementary products (e.g., PTOs, pumps, hydraulics, truck bodies) Maintain an active pipeline, monitor market trends, and report competitive insights to management. Keep parts room in order Sourcing parts from aftermarket vendors Resolve customer issues by working closely with technical teams to ensure efficient troubleshooting and customer satisfaction. Meet or exceed monthly/quarterly sales targets and KPIs. Respond to customer inquiries for parts sales Drive sales growth by cross-selling, add on sales and exceptional customer service. Provide trouble-shooting support and service to customers experiencing problems in the field and selling repair parts as needed. Document customer quality issues as they arise and work with the team to resolve issues in a cost effective and expeditious manner. Utilize company information systems to process orders timely and accurately. Other duties as assigned by the manager. REQUIRED EXPERIENCE, KNOWLEDGE & SKILLS: 1-3 years parts experience. Willingness to learn and become knowledgeable with our products and services. A great mix of technical skills, customer management and an ability to close the sale. Experience troubleshooting mechanical systems a plus. Excellent attention to detail, strong work ethic and great attitude. Experience working with high volumes of product. Ability to work independently with an ability to multi-task and prioritize. Excellent verbal and written communication skills. Adept at working with urgency and deadlines. Follow-up skills. Strong analytical skills. If you are looking for a rewarding, challenging and fun career, are results driven, motivated and anxious to become part of a dynamic team then Gincor is looking for you Gincor offers a challenging, innovative, fast-moving environment with career advancement opportunities, competitive overall compensation and benefits package. We are an equal opportunity employer and value diversity and a safe and respectful workplace. Please contact HR should you require special accommodation with the application or interviewing process. We thank all applicants. Those selected for further consideration will be contacted. Job Type: Full-time Pay: $22.00-$30.00 per hour Benefits: Dental care On-site parking Paid time off Vision care Wellness program Work Location: In person
Job Title
Part Sales Associate