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Job Title


Medical Office Assistant


Company : Bailey Health


Location : Kelowna, Kelowna


Created : 2026-01-07


Job Type : Full Time


Job Description

Join a Team That''s Redefining Healthcare We''re not your average clinic. At Bailey Health, we combine evidence-based medicine with innovative therapies to deliver a higher standard of preventative and integrative care. Across our four growing brandsBailey Health, DexaCan, Gentle Procedures Kelowna, and Precision Clinic Kelownawe specialize in: Integrative Oncology Support IV Nutrient Therapy Men''s Health & Wellness Women''s Health & Wellness Hormone Optimization Minor Surgical Procedures (e.g., vasectomy, circumcision) We are seeking an experienced Medical Office Assistant (MOA) to primarily support our Director of Patient Care and clinic operations. This role is ideal for someone who thrives in a fast-paced, patient-centered environment and wants to contribute meaningfully to a modern, multidisciplinary healthcare team. Who We''re Looking For Our Ideal MOA You''re not just looking for a jobyou''re looking to make an impact. You: Are a graduate of a recognized Medical Office Assistant program Excel in patient service, clinic operations, and healthcare administration Communicate clearly, confidently, and compassionately with patients and providers Can multitask efficiently without sacrificing attention to detail Take initiative and adapt quickly in a dynamic clinic setting Are proficient with InputHealth EMR (or eager to learn quickly) Are motivated to grow professionally and expand your skill set Why Join Us? Bailey Health is a private healthcare clinic, not part of the MSP system. This allows us to focus on quality care, unrushed appointments, and exceptional patient experiences. What this means for you: Work in a premium, patient-first environment where qualitynot quantityis the priority Take pride in being part of a clinic known for consistent 5-star service Support providers who have the time to truly connect with patients Grow your skills through supportive leadership and advanced training opportunities Contribute to meaningful health outcomes every day Position Requirements Graduation from a certified Medical Office Assistant program Previous experience in a medical clinic setting preferred Strong knowledge of medical terminology, EMR systems, and administrative protocols Comfortable supporting patients both in person and virtually Ability to maintain confidentiality, professionalism, and accuracy at all times Responsibilities (Include but Are Not Limited To) Greet and assist patients, ensuring a welcoming and professional front-desk experience Manage electronic medical records with accuracy and confidentiality Schedule, reschedule, and confirm appointments efficiently Handle patient calls and inquiries with professionalism and warmth Collect payments and respond to billing-related questions Assist with patient preparation and basic clinical tasks (e.g., taking vital signs) Support clinic operations and administrative tasks as needed Apply Now Ready to join a progressive team that''s redefining private healthcare? We''d love to hear from you. Please send your resume and a short cover letter to: Job Types: Full-time, Permanent Pay: From $25.00 per hour Expected hours: 35 40 per week Benefits: Dental care Extended health care On-site parking Experience: working in a specialists/doctors office: 1 year (preferred) Medical Office Assistant: 1 year (preferred) Licence/Certification: Medical Office Assistant Diploma (required) Location: Kelowna, BC (required) Work Location: In person