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Overview We are looking for an enthusiastic and customer-focused individual to join our team as a Bartender/Server/Cashier. This role combines the skills of a barista, cashier and server, providing a dynamic and engaging work environment. You will be responsible for crafting delicious beverages, taking orders, delivering exceptional service, and ensuring a warm and welcoming atmosphere for all our guests. This position requires a passion for and commitment to offering an outstanding customer experience. Key Responsibilities: As a Bartender/Barista: Prepare and serve a wide variety of beverages, including specialty coffee drinks, Hong Kong milk teas, alcoholic and non-alcoholic beverages, all with a focus on quality and consistency. Prepare espresso based coffee drinks and latte art Ensure all beverages are prepared according to SAAN SAAN''s unique recipes and presentation standards. Educate customers on the different types of beverages and menu items, and answer any questions they may have. Maintain cleanliness and organization of the barista station, bar equipment, tools and surfaces. Ensure consistent inventory through regular inventories and recipe adherence maintain liquor and bar supplies Ensure safe and responsible alcohol service as per all Serving It Right Regulations As a Server/Cashier: Knowledgeable about SAAN SAAN including all products, menus and promotions - be able to relate all information in appealing and informative manner to all guests Provide the guest suggestions/recommendations for food and beverages based on their wants or needs Take customer orders accurately, ensuring all dietary restrictions are clearly communicated to the kitchen. Ensure food is presented with exceptional level of detail prior to delivering to guests Deliver food and beverages promptly and professionally, ensuring an exceptional dining experience. Provide friendly and efficient service, making sure each customer feels welcome and valued. Maintain cleanliness and organization of the dining area, including resetting tables and ensuring a tidy environment for all guests. Clearing, setting, polishing, and cleaning tables, glassware and utensils. Additional Duties: Processing bills and tacking payment. Handle cash and card transactions as outlined in company policies. Touch Bistro POS experience is a plus. Assist with inventory management, restocking supplies, and helping to maintain the caf''s overall appearance. Work collaboratively with the kitchen and other team members to ensure smooth service and guest satisfaction. Stay up-to-date with new menu offerings and seasonal drinks, and be ready to share those with customers enthusiastically. Handle guest concerns with and without the support of the management team Other duties may be assigned as required Qualifications: Minimum of 1 year related barista/bartending experience Minimum of 2 year experience in a full-service restaurant environment Relevant barista experience including knowledge and preparation of espresso based coffee drinks, coffee extraction, milk texturing, and latte art Ability to work in a fast-paced, team-oriented environment while maintaining a positive attitude, calm and kind demeanor with guests and staff. Strong communication skills and a passion for helping others. Ability to work flexible hours, including daytime, evening, weekday and weekend shifts Must be able to carry and lift items weighing 25lbs, must be able to stoop and bend Must be able to stand and move for extended periods of time to continuously perform essential job functions Current and valid Serving It Right certification Must be legally entitled to work in Canada Fluency in English both written and verbal Excellent communication and interpersonal skills Ability to memorize and complete multiple orders at one time Schedule: Must be available to work daytime shifts Weekend shifts are mandatory Why Join Saan Saan Caf? Be part of an innovative and inclusive food culture that celebrates gluten-free dining without compromising flavor or quality. Work in a lively and supportive team environment that values creativity, passion, and growth. Competitive pay with tips, as well as opportunities for advancement as we grow. Enjoy employee discounts and perks, including free drinks and food If you''re passionate about great coffee and teas, excellent service, and providing a gluten-free experience like no other, we would love to hear from you. Apply today to become a part of the SAAN SAAN team and help us bring the best of Hong Kong-style caf culture to our customers To Apply: Please send your resume and a brief cover letter explaining why you''d be a great fit for the role to We look forward to hearing from you Job Type: Part-time Pay: $18.75-$30.00 per hour Benefits: Casual dress Company events Discounted or free food Store discount Education: Secondary School (preferred) Experience: Barista/Server: 1 year (preferred) Language: English (required) Work Location: In person