Job Title

Border Brokers Inc. is a Canadian Customs Broker, Consultant, and Freight Forwarder with over 40 years of industry experience. We simplify customs clearance through customized solutions, in-house experts, and innovative processesand we''re proud of the service that sets us apart. We''re currently looking for a Customs Release Supervisor to lead our release team and keep daily operations running smoothly. This is a hands-on leadership role ideal for someone with customs brokerage experience who enjoys supporting a team in a fast-paced environment. What You''ll Do Oversee day-to-day customs release operations Monitor the brokerage queue and ensure ETAs are met Assign and prioritize work for the release team Support and coach team members; escalate issues when needed Ensure compliance with current customs release procedures Train staff on daily processes and workflows Create schedules to ensure proper coverage Run monthly team reports and help develop SOPs Communicate staffing needs, overtime, and team concerns to management What We''re Looking For Experience in customs brokerage / customs release operations Previous supervisory or team lead experience preferred CCS Designation preferred Strong organization and time-management skills Ability to adapt and problem-solve in a fast-paced environment Approachable, supportive leadership style Comfortable delegating and guiding team performance What We Offer Competitive compensation + bonus structure Generous benefits package, including: Extended health & dental RRSP matching Paid time off Tuition reimbursement Employee assistance program Hybrid & work-from-home options Company events and a supportive team culture Long-term career growth with a well-established customs brokerage Apply with a cover letter on Indeed today and grow your career with Border Brokers Inc. Job Types: Full-time, Permanent Benefits: Commuter benefits Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Tuition reimbursement Work from home Application question(s): What are your Salary Expectations for this role? Experience: Customs Release: 4 years (required) Licence/Certification: Certified Customs Specialist (CCS) Designation (preferred) Work Location: Hybrid remote in Winnipeg, MB R3H 0T8