Job Title

Galaxy Motors Ltd. is a fast growing company with 5 Automotive locations and 2 RV locations here on Vancouver Island. We are looking to to hire a Service Advisor to add to our team at both the Nanaimo & Duncan Service Centres. If you are detail-oriented and interested in a career in automotive service, we would like to hear from you. Reporting to the Service Manager, the Service Advisor''s are responsible for the following: Estimate the cost and time needed for a wide range of repairs Welcoming customers and discussing their needs Answering customer inquiries, either in person or on the telephone Develop repair estimates by taking the cost of materials, supplies, and labour into consideration Prepare repair orders by detailing the vehicle''s problems or symptoms Connecting customers to the right auto technician Confirm test drive of customers'' vehicle was completed Maintaining automotive records by keeping track of problems and corrective actions Make sure all RO''s are filled out correctly including exact mileage in and out Alignment and tire checker is printed and attached to each work order Proper communication on repairs needed to both the customer and sales. Body problems - Scratches, dents, or major body damage (must be clear) Ensure workspace is clean and presentable to customers. A team-first attitude. Working with our technicians, parts advisors and sales. Fast-paced environment, ability to follow tasks under pressure or deadlines. Writing and processing warranty claims Requirements: Extensive knowledge of both import & domestic vehicles Ability to multi-task in a high volume shop Strong attention to detail Excellent communication skills both verbally and written Shows initiative Familiar with Microsoft Office, Excel, building spreadsheets - Gmail, creating files/folders PBS knowledge an asset. Job Types: Full-time, Permanent Pay: $48,000.00-$100,000.00 per year Benefits: Dental care Employee assistance program Extended health care Life insurance On-site parking Work Location: In person