Job Title

Weekend Supervisor Wanted: Dependable. Hands-On. Ready to Lead. Position Summary Are you ready to take on a leadership role where you can make a real impact?We're looking for a dedicated and motivated Part-Time Operations Supervisor to join our team. Our Organization The National Diabetes Trust is Canadas largest charitable clothing and small household good collection service. With more than 5,000 donation bins and an active home pickup service in communities across Canada (excluding Quebec), we collect unwanted gently used clothing and household items, using them to raise muchneeded funds for Diabetes Canada. Each year, the program diverts more than 100 million pounds of clothing and household items from landfill sites across Canada. As an employee on the National Diabetes Trust team, you are part of our national coverage in 2,500 communities, with 28 operations and 100 trucks. Join a team that is making a difference raising money for life altering charitable programs, all while helping the environment. What We Offer Challenging work with opportunities for career advancementEligible to participate in the NDT Performance Bonus Plan programRegistered Pension Plan (100% Employerpaid) once eligibility criteria are metCorporate discounts through Value Village and GoodLife Fitness Hours of Work This role will work up to 29 hours per week, including weekends; generally, over three to four days. A consistent schedule will be developed in collaboration with operational needs. Wage: $33.00 / hour About The Operations Supervisor Role Reporting to the Operations Manager, the Operations Supervisor assists in daytoday operations by managing a team of dedicated Drivers and ensuring the efficient collection of donated goods through Declutter, the doortodoor, and donation box collection of used clothing and household items. Highlights of the Role Include Supervise, coach, motivate, and performance manage drivers, in consultation with the Operations Manager and Human Resource Departments, always maintaining confidentialityRecruit and train drivers as directed by the Operations ManagerEnsure required merchandise is delivered to all Value Village Stores as per the delivery schedule. Assist the Operations Manager in planning and implementing innovative, effective methods to meet all contractual obligationsMaintain attendance records, coordinate staffing schedules, and follow up with Operations ManagerEnsure payroll records are accurate and sent to the National Payroll Department on a timely basisRespond and resolve customer concerns, prepare invoices, internal transfers, reconcile billing summaries, accurately track inventory levels, monitor staff productivity, monitor and update schedules for the servicing of drop boxes and work assignments, oversee the database, accurately complete all statistical reports, and oversee labor budgetCoordination of drivers and trucks: monitor GPS, complete route audits, assist with route and/or truck problems, advise drivers of special pickups and cancellations, coordinate fleet maintenance, and function as a liaison between the drivers, Value Village, and Ryder personnelEnsure effective transition between shifts and supervise daily workflow.Collaborate with Operations Manager and Business Operations staff to develop a plan to achieve local goals and assist in the development of areamarketing strategies for Business OperationsSupport the Operations Manager to ensure the promotion of the Business Operations through the placement of drop boxes, attended stations, donation depots, media, targeted marketing initiatives, special events, Car Heaven, Diabetes Recycle Ink, etc.Support route coverage during driver shortages by completing routes as requiredAdditional duties as required, ensuring the effective function of Operations About You The selected candidate for this Operations Supervisor role will meet the following minimum requirements: Requirements Must have a Class 5 license, passenger car or light truck, with a minimum of 5 years actual driving experience at that level, and a clean driver abstract, with no violations or accidents within the last 3 yearsUniversity Degree or College Diploma in Business or equivalent relevant experience2+ years of experience in a multi-disciplinary environment with a scheduling componentMust be able to drive a truck, as shown providing a valid license and a clean drivers abstractAbility to provide direction, motivation, training, and support to staff membersMust be able to lift up to 50 poundsExcellent organizational skills with great attention to detailSuperior customer service skillsExcellent communication skills, including verbal, written, and telephoneStrong computer skills with proficiency in MS Word and ExcelProficiency with standard office technologyAble to work in a busy, multi-tasked environmentKnowledge of diabetes is an assetSecond language is an assetAvailable to work weekends; schedule can vary between 7 am-7 pm Diversity, Equity and Inclusion Statement At National Diabetes Trust, we are guided by our values of Accountability, Teamwork, Integrity, and Respect. We believe in the importance of Diversity, Equity and Inclusion (DEI). We are committed to bringing people together in a respectful, inclusive and supportive environment, no matter their age, gender, identity, race, ethnicity, religion, income, sexual orientation, or where they live. In July of 2020, we signed the BlackNorth Initiative CEO pledge and will hold ourselves accountable in meeting those commitments. How To Apply Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.NDT welcomes applications from all qualified candidates, including people of all genders, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process. Hiring Process Disclosure This is a current opportunity that is actively being recruited for. All applications are reviewed by a member of our Human Resources team. We do not use AI in the recruitment process. We thank all interested applicants; however, only those selected for an interview will be contacted. Seniority level Mid-Senior level Employment type Part-time Job function Management and Manufacturing Industries Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr